Guiniven article covers
workplace communication


School of Communications faculty member John Guiniven's piece "Making Employee Communication Work" is the lead article in the current issue of the Journal of Employee Assistance, published by the Employee Assistance Professionals Association.

The article discusses the ways in which breakdowns in workplace communications can lead to myriad problems, and it suggests methods for closing the gap between organizational communication and organizational behavior.

Guiniven's points include:

1) Take internal communications out of the hands of public relations if that's where it resides and put the responsibility in human resources.

2) Make sure every communication program is two-way.

3) Communicate what employees want to hear in a way they want to hear it.

4) Don't shy away from negative news.



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Last Modified:  3/07/05
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