Tech Tips
Frequently asked questions and quick tips

• Backing Up (Mac)
• Backing Up (Windows)
• Blackboard - for students
• Blackboard - for faculty
• Excel
• Image Manipulation
• iMovie
• Network Storage
• Outlook Web Access
• PC Computer Maintenance
• PowerPoint
• PowerPoint: Do's and Don'ts of Giving PowerPoint Presentation
• Scanning
• Storage Options
• Student Organizations
• Dell Tablet PC Help
• Gateway Tablet PC Help
• Web Development

Network Information
Configuration directions for students.
Faculty and staff may call the Help Desk at ext. 5200.

• Mac - wired
• Mac - wireless
• Windows XP - wired
• Windows Vista - wired
• Windows - wireless

Remote access (VPN)
Network storage
Download the web-based version of the VPN client

Telecommunications

• Analog phone - general setup
• Analog phone - voicemail setup
• IP Phone - general setup
• IP Phone - voicemail setup
• IP Phone - Online Tutorial
• Motorola Q Basics

Software Support

• Blackboard
• E-mail
  • General information
  • Setting up e-mail on your personal computer
  • Outlook Web Access
  • Check storage used
  • Spam Filters
  • Managing/Creating e-mail lists
• E-Web / CMS4

Microsoft Office programs

• Access
• Excel
• Front Page
• OneNote
• Outlook
• PowerPoint
• Publisher
• Word

Checkout Equipment Manuals
Here are some manuals for some of the more intricate peices of equipment found at Media Services.

• Fuji FinePix S9100 still digital camera
• Sony HandyCam Mini DV DCRHC65
• Sony HandyCam Mini DV DCRTRV27

New Student Info

• Basic E-mail Information
• Using Outlook Web Access (OWA) for email
  (on or off campus)
• Setting up Outlook for Elon’s e-mail system
  (on campus only)
• Setting up Entourage for Elon’s e-mail system
  (on campus only)
• Basic Blackboard Information
• Blackboard Quick Reference
• Blackboard FAQ’s