Selected recent publications:
Jin, Y., Liu, B. F., & Austin, L. L. (2013). Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics’ crisis responses. Communication Research. Available online ahead of print at: http://crx.sagepub.com/content/early/2011/09/16/0093650211423918.
Liu, B. F., Jin, Y., & Austin, L. L. (2013). The tendency to tell: Understanding publics’ communicative responses to crisis information form and source. Journal of Public Relations Research, 25, 51-67.
Austin, L. L., Liu, B. F., & Jin, Y. (2012). How audiences seek out crisis information: Exploring the Social-Mediated Crisis Communication Model. Journal of Applied Communication Research, 40(2), 188-207.
Austin, L. L. (2012). Government's use of social media to frame health information: A review of the U.S. Centers for Disease Control and Prevention's social media practices. In S.C. Duhe (Ed.), New Media and Public Relations (2nd ed.), (pp. 209-217). New York, NY: Peter Lang.
Liu, B. F., Jin, Y., Austin, L. L., & Janoske, M. (2012). The Social-Mediated Crisis Communication Model: Guidelines for effective crisis management in a changing media landscape. In S.C. Duhe (Ed.), New Media and Public Relations (2nd ed.), (pp. 257-266). New York, NY: Peter Lang.
Liu, B. F., Austin, L. L., & Jin, Y. (2011). How publics respond to crisis communication strategies: The interplay of information form and source. Public Relations Review, 37, 345-353.
Austin, L. L., & Toth, E. L. (2011). Exploring ethics education in global public relations curricula: Analysis of international curricula descriptions and interviews with public relations educators. Public Relations Review, 37, 506-512.
Aldoory, L. & Austin, L. L. (2011). Relationship building and situational publics: Theoretical approaches guiding today’s health public relations. In A.M. Dorsey, K.I. Miller, R. Parrott & T.L. Thompson (Eds.) The Routledge Handbook of Health Communication (2nd ed.), (pp. 132-145). New York, NY: Routledge.
Austin, L. L., Mitchko, J., Holmes, W., & Freeman, C. (2011). Ensuring individuals have the opportunity to live to their “full potential”: Reframing injury and violence prevention and response. In M. Bran (Ed.) Contemporary case studies in health communication: Theoretical and applied approaches, (pp. 285-298). Dubuque, IA: Kendall Hunt.
Austin, L. L. (2010). Framing diversity: A qualitative content analysis of public relations industry publications. Public Relations Review, 36, 298-301.
Austin, L. L., Mitchko, J., Freeman, C., Kirby, S., & Milne, J. (2009). Using framing theory to unite the field of injury and violence prevention and response: “Adding Power to Our Voices.” Social Marketing Quarterly, 15(S1), 35-54.