Timothy Norvell

Assistant Professor of Marketing
Koury Business Center 350A
2075 Campus Box
Elon, NC 27244
tnorvell@elon.edu (336) 278-5974

Brief Biography

Tim Norvell is an Assistant Professor of Marketing at Elon University.  He holds a Ph.D. in business administration with a concentration in marketing from the University of Georgia, an MMR from the University of Georgia, and a BS from the University of Central Florida.  Prior to entering academia, Professor Norvell held marketing research positions with Motorola, Ford Motor Company, IBM, Sprint, and Applebee’s. He currently provides marketing research and strategy consulting to the service industry.  His research interests include: services marketing, service personnel practices, customer satisfaction and loyalty measurement.


PhD in Business Administration, Marketing (Minor: Statistics)                                   

Terry College of Business, University of Georgia, Athens, GA


Masters of Marketing Research

Terry College of Business, University of Georgia, Athens, GA


BS, Finance

University of Central Florida, Orlando, FL

Employment History

Motorola, Marketing Research Manager

Ford Motor Company, Marketing Research Manager

IBM, Senior Marketing Research Manager

Sprint, Senior Marketing Research Manager

Applebee's International, Executive Director of Marketing Research

Norvell Marketing Research Co, CEO

Courses Taught

Services Marketing

Marketing Research

Principles of Marketing

MBA Marketing Research

Service Activities

Service Learning Faculty Scholar, 2013

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