New package delivery process begins this fall
Students who receive packages through the mail will be alerted via email rather than through notes in their campus mailboxes.
Elon University's Mail Services has purchased new software to better serve students and notify them of package arrivals.
When a package is received in Mail Services, it will be scanned and assigned a barcode. An email notification is then sent to the recipient informing him or her of the package available for pick up in Mail Services.
The following procedure will be implemented effective Aug. 12, 2013, for a student to pick up a package:
- The student receives an email notification that a package has been received.
- The student comes in person to the Mail Services window in Moseley to pick up their package.
- A valid Phoenix Card must be presented in order to pick up a package.
- The student signs for the package.
Students should pick up packages promptly. Packages not picked up within 30 days will be returned to the sender. Mail Services is open Monday through Friday from 8:30 a.m. to 5 p.m. and Saturday from 11 a.m. to 2 p.m. (except summer).
Contact Mail Services at 336-278-5433 with any questions.