Courses

The program consists of three core modules totaling 9 hours.

Module I: Distributive Negotiations (3 hours)

• Learn the foundations of distributive bargaining situations and how to claim value

Module II: Integrative Negotiations and Building Trust (3 hours)

• Learn how to recognize the potential for integrative solutions to create value
• Learn rational and deliberate mechanisms to build trust
• Learn psychological strategies to build trust

Module III: Dispute Resolution and Third Party Mediation (3 hours)

• Learn how to manage contentious disputes
• Learn how to reframe disputes to achieve the best outcome for yourself while maintaining the relationship
• Learn strategies for becoming a better mediator