Elon offers the option to pay tuition and fees online by check or credit card. Students and parents may pay by check or credit card from the convenience of their own personal computer. Making payments online is actually as safe and dependable as paying by mail or calling in your credit card information. We have implemented a state-of-the-art secure network for processing payments. This system uses encryption technology to ensure that only approved Elon University employees have access to your confidential information. Elon's Data Security Policy addresses the respective responsibilities of individuals and the university regarding privacy and security.
Effective June 1 2010, families that pay tuition statement bills with Mastercard, Discover and American Express cards will be assessed a 2.75% convenience fee. Visa credit/debit cards will no longer be accepted as payment for the tuition statement bills. Families that wish to avoid the fees are encouraged to use online checks/ACH or personal checks, wire transfers or other payment options. There will be no extra fees for other Elon transactions, such as online tickets or Phoenix Cash deposits.
Just visit https://ebill.elon.edu. Students, if you have problems logging in, please use the link at the bottom of the page to have your ID and password emailed to you. The login information is permanent and cannot be changed. Please note- There will be instructions on how to add other payers such as parents or other relatives that wish to make a payment on your behalf in the “authorized users” section. By doing so, you will be able to create a unique login and password for them that they can easily remember. They will be able to conveniently check account balances anytime without having to remember an unfamiliar login and password. Parents and/or other relatives will also receive an email notification each time your student account is updated. Please remember that if an authorized users email address changes, it is your responsibility to update that information.
The main section of the home page, “current account status,” shows the total current balance. This balance may reflect monies paid towards a future term, which cannot be applied towards the current upcoming semester. Additionally, if there is financial aid that has not yet been funded, or if you are on the tuition payment plan and not all of the payments have been received, those monies will not be reflected in this section.
The second section of the home page, “e-bill,” contains information that is static as of the date of that statement, and is intended to be a “snapshot” in time. This section will calculate anticipated monies that have not yet arrived to provide an adjusted balance. Any statement that is loaded will remain in this section for historical reference until the next date the bill is updated.
Anywhere you see a button marked “PAY,” click on it to be taken to the screen to enter your payment information. If you need to make any adjustments regarding your bill, you still need to return the enclosed adjustment sheet to our office. Please note- If you are paying on your student receivable account, please be sure to pay through that option. Paying through the correct option will ensure your payment is credited to the proper account. After you enter your banking or card information, the next screen will show an amount to pay. If the amount that appears is not the amount you wish to pay, you can change that to any amount you wish to pay.
If you have any questions regarding making payments online, please call the Bursar’s office at (336) 278-5300 or toll-free 877-729-3566, or email to firstname.lastname@example.org.