takecareWageWorks - Elon University's Flexible Spending Account Administrator
AFLAC is the company that has administered the university’s flexible benefits program for several years but has recently teamed up with Wageworks ® to manage the administration of the university’s Flexible Spending program also known as the Medical and Dependent Care Flexible Spending Accounts (FSA).
Beginning in 2013, the new annual maximum contribution amount for the Medical FSA is $2,500 which represents a reduction from previous years. This limit is per participant and not per household. Therefore, if a husband and wife both participate in their respective employer’s FSA plans, they may have a combined household pre-tax contribution of $5,000 for the taxable year but neither may contribute more than the $2,500 per person pre-tax limit (e.g. one cannot contribute $2,000 and the other contribute $3,000). There will not be a change in the annual maximum contribution amount for Dependent Care FSA which has an annual maximum contribution amount of $5,000.
*Important Notice Effective 2013 - Flexible Spending Receipts Required
WageWorks does not send out a request for receipts.
Participants can log into the self-service portal and create a user account in order to determine if receipts for any services rendered are needed. To access claims for review, click on “claims and payments” and then choose “verify card use” from the drop-down menu. Users can print off a list that shows the dates of service with the amount that is requested.
Failure to submit appropriate proof of service may result in suspension of card privileges. For more information, contact customer service at 800-950-0105 from 8 a.m. to 7 p.m. central time.
Access your take care by WageWorks account(s) anytime, anywhere! It's as easy as One, Two, Three!
Contact Customer Service
Need Help? Call Customer Service, toll-free, at 800-950-0105, weekdays 8a.m. to 7p.m. central time
Flexible Spending Account Grace Period
The grace period begins January 1st and ends March 15th following completion of the calendar year. The grace period provides more time to spend the funds in the flexible spending account. Any unused amounts not submitted for reimbursement by March 31st will be forfeited. Eligible expenses incurred during the grace period (January 1st through March 15th) and approved for reimbursement will be paid first from available amounts that were remaining on December 31st of the previous year and then paid from any available amounts for the current Plan Year.
Example: If you elected $1,000.00 for medical expenses for Plan Year 2012 and have a balance of $200.00 on December 31, 2012, you can submit qualified expenses incurred between January 1, 2013 and March 15, 2013 of 2013 for reimbursement of the remaining balance.
Flexible Spending Account Qualified Expenses Guide
Please click on the link below to view the flexible spending account qualified expenses guide that list eligible expenses.
How to File a claim with takecareWageWorks
Claim filing instructions:
Enter your claim online. It's the fastest (and most secure) way to get paid!
Click here to log into your account and enter your claim online. (First time? Click on "New User" to establish your username and password to manage your account
For faster service, fax your claim with receipts to 877-782-8889. Your claim form is your fax cover page. After you fax a claim and receipts, please do not follow up with a postal mail or email.
For even faster service, scan your claim form with receipts into a single PDF. Your claim form should be the first page of your scan. E-mail the PDF to firstname.lastname@example.org. After you e-mail a claim with receipts, please do not follow up with a postal mail or fax.
If you don't use e-mail or fax, postal mail your claim with receipts to:
take care by WageWorks, PO Box 14054, Lexington, KY 40512
When filing your claim, you must attach copies of the receipts. The receipt must show the date and type of service. Cancelled checks, credit card slips or statements showing only a balance due on your account are not allowable. Keep a copy of the claim form and supporting documents for your records
Paper claim forms: Click a link below to print a form.
Did you know your reimbursement can be sent directly to your personal bank account? Click here for more information regarding Direct Deposit
*Change in Definition of Dependent for Purposes of Tax-Free Health Coverage*
Effective March 30, 2010, health care reform expanded the definition of dependent for purposes of tax-free health coverage to include a child of a participant until the end of the calendar year in which the child turns 26. This new definition applies to any person who is the participant’s son, daughter, stepchild, legally adopted child, or eligible foster child, regardless of such child’s marital status, student status, employment status, tax dependent status, or residency.
This provision will have an immediate impact on plans such as unreimbursed medical (URM) flexible spending accounts (FSAs) that condition eligibility on a child’s qualifying as a tax dependent for health coverage purposes. In addition, coverage that is currently or will soon be offered to such adult dependent children can be provided on a tax-free basis. This change in tax rules applies to all medical coverage, including Aflac supplemental health, cancer, accident and disability coverage.
Separate from the tax change noted above, effective for plan years beginning on or after September 23, 2010, medical plans that cover dependent children must provide coverage for children until they turn age 26. There is no requirement to cover children of covered dependent children (i.e., grandchildren), and the requirement is applicable even if the child is married or is not a tax dependent.