Blue Cross Blue Shield of North Carolina

Below are links to several important Blue Cross Blue Shield of North Carolina (BCBSNC) Services.

Blue Discounts - Blue365 offers exclusive health and wellness deals, keeping you healthy and happy, every day of the year.

More information regarding Member Discounts and How Member Discounts from Blue365 works click on hyperlink below:
https://www.blue365deals.com/publishers/1519/daily_deals/how_it_works

 Contact Information (Group # 012453)

• Website:http://www.bcbsnc.com/members/public
• BCBSNC Customer Service: 1-877-275-9787
• To Find Providers in NC: 1-877-258-3334
• Find Providers Outside NC: 1-800-810-BLUE (2583)
• Find Providers Outside USA: 1-800-810 BLUE (2583), or call collect 1-804-673-1177
Claims Forms (click on hyperlink) 
• Medical Claims Address: BCBSNC, P.O. Box 35, Durham, NC 27702 
• Prime Therapeutics® (Prime) Mail Order Customer Service: 1-888-274-5180
• Find Providers Outside USA: 1-800-810 BLUE (2583), or call collect 1-804-673-1177

Prime Therapeutics® (Prime) Pharmacy

How your Pharmacy Benefits work:

Getting prescription medications is simple.
• Take your prescription to a participating pharmacy and present your BCBSNC ID card.
• The pharmacy will determine the cost under your plan and collect payment at the time of service.
• Claims are filed electronically. No paperwork is required.

The Blue Cross and Blue Shield of North Carolina mail order prescription program is provided through PrimeMail, which offers you the convenience of receiving up to a 90-day supply of medication delivered to you with free standard shipping. 

More information about your Pharmacy Prescriptions (click on hyperlink)

More information and/or register for Prime Mail Order Prescriptions (click on hyperlink)

Prime Mail Order Pharmacy - New Prescription Order Form (click on hyperlink)

Diabetic Information

Letter to Employees Regarding Diabetic Test Strips
Durable Medical Equipment (DME) Network FAQS

BCBSNC Member Services
The BCBSNC Member Services website offers participating faculty and staff a way to manage medical benefits in an organized and efficient way. It is intended to help empower, educate and excite members to take charge of their health and use all the BCBSNC tools to achieve their goals. Signing up for BCBSNC Member Services will give members access to:
• View plan benefits to see how the plan will cover a particular service
• Review explanation of benefits to understand what the plan paid and what is the member’s responsibility
• Understand out-of-pocket expenditures and see how much has been applied toward the annual deductible and co-insurance in that plan year
• Request a new ID card
• Find in-network doctors
• Take advantage of mobile offerings.
Registering:
1. Go to www.bcbsnc.com
2. Under the Members section, select “Register Now.”
3. Enter the BCBSNC member ID number (found on the BCBSNC member ID card).
4. Answer the questions on the screen, and set up a username and password.