What is the Physical Plant?
The Physical Plant is one of the largest department on campus with more than 100 staff members. The department is organized into four major functional groups; building trades, landscaping & grounds; environmental services; and utilities maintenance. Staff personnel include electricians, plumbers, locksmiths, carpenters, painters, groundskeepers, gardeners, custodians, mechanics, heating and air-conditioning technicians, movers, sanitation workers, and clerical and administrative workers. The Physical Plant is responsible for all facility maintenance and operations of the campus buildings, grounds, and infrastructure.
How can the Physical Plant help me?
If you need a broken window fixed, a broken or leaking pipe repaired, a toilet unclogged, an electrical outlet replaced, light bulb replaced, etc., contact the Physical Plant by calling x5500. We provide service for almost any type of repair or replacement. Alteration or renovation work should be requested through the appropriate dean or vice president's office and coordinated with the Physical Plant.
What's an emergency?
The general "rule of thumb" is to ask the question, "Can it wait until normal working hours and not jeopardize safety or loss of property?" If you can answer this affirmatively, it is not an emergency. Some examples of situations that warrant after-hour response are given below:
How do I request work to be done?
The following guidelines should be followed to request work from the Physical Plant:
During normal working hours, Monday through Friday from 8am - 5pm.
Visit our FIXit website, www.elon.edu/fixit , to submit work requests, inquire about an existing work order, or research information on your completed work orders. This site is available 24/7 for routine, non-emergency work requests. For additional instructions you can check out the FIXit training video , download the FIXit manual or visit the Physical Plant Contacts website. Work requests submitted after normal business hours noted above will be accepted early the next business morning. For future use, be sure to add this site to your "Favorites" list.
After normal working hours, 5pm - 8am and weekends