You'll find the answers to these frequently asked questions on this page:
Where is Belk Library?
Carol Grotnes Belk Library is located at 308 North O’Kelly Avenue on the Elon University campus in Elon, North Carolina. The phone number is (336) 278-6599. Parking is provided for visitors and designated students, faculty and staff.
Directions to Belk Library
Take Interstate 85/40 to Exit 140 (University Drive).
From southbound 85/40, exit right and turn right.
From northbound 85/40, exit right and turn left.
At the first stoplight (shopping center entrance), turn right onto St. Mark's Church Road.
Follow this road for 2.6 miles. Note that the road's name changes to Williamson Avenue after you cross S. Church Street. You will cross railroad tracks as you enter the campus area.
Turn right at the stoplight on Haggard Avenue.
Turn left at the stoplight on N. O'Kelly Avenue.
Take the first left into the Visitors Parking Lot at Moseley Center. Belk Library is on your left.
Click on the link for Carol Grotnes Belk Library on the Campus Map to locate Belk Library.
How can I contact the Library?
Information Desk and general reference questions, call (336) 278-6599.
Circulation Desk, call (336) 278-6600.
A specific department or library staff member, see Library Staff.
Send mail to:
Carol Grotnes Belk Library
2550 Campus Box
Elon, NC 27244
What hours is the Library open?
Library hours vary depending on the semester or time of year. Please see Library hours.
How do I know where Library materials are located?
See the Library floorplans.
Do you have a lost and found?
Yes. Please ask about lost and found items at the Circulation Desk. Phoenix cards are kept for 1 week and then returned to the owner via campus mail. Other items, such as coats, text books and umbrellas, are retained in the library for 1 week and then taken to the campus lost and found at the Moseley Center Front Desk.
Can I put money on my Phoenix Card in the Library?
Yes. A Value Transfer Station (VTS) is available in the first floor copy room. You can check your current Phoenix Cash account balance or deposit to your Phoenix or Guest Card using $1's, $5's, $10's, or $20's. This deposit immediately posts to your account.
Do you have a fax machine?
We do not have a fax machine for public use. Public fax machines are available in the Campus Shop and at the Mail Room in Moseley Center.
How do I find a book or other materials in the Library?
Search Belk Catalog for all resources in Belk Library, including books, ebooks, audiobooks, periodicals, music CDs, music scores, videorecordings and computer software.
You can search Belk Catalog by:
Belk Library uses the Dewey Decimal Classification System. Each item is labeled with a unique call number. Use the call number to locate the item in the collection.
How long can I check out books and other Library materials?
Checkout periods for Belk books and other materials for students with a valid Phoenix Card:
|Audiobooks||30 days||1 renewal|
|Books||30 days||3 renewals|
|CDs||30 days||3 renewals|
|DVDs||7 days||3 renewals|
|Kindle e-readers||14 days||0 renewals|
|Music scores||3 days||2 renewals|
|VHS tapes||30 days||3 renewals|
|Headphones||Library use only|
What if the book is not on the shelf?
Check Belk Catalog to see if the book is currently checked out by someone else or if the book’s location is not where you were looking. If you still cannot find it, please come by the Information Desk and a librarian will be glad to help you find it.
What is the Dewey Decimal System and how does it work?
The Dewey Decimal System uses Arabic and decimal numbers to classify library books and other materials and assign call numbers to them. There are ten main classes in the Dewey Decimal System and each covers a broad field of human knowledge. Each main class is further subdivided, from general to specific topics.
What does non-circulating mean?
Non-circulating items cannot be checked out of the Library. These might be magazines, newspapers, journals, reference books, reserve books, or resources in Belk Archives.
What if the Library doesn’t have the books/magazines I need?Be sure to check Belk Catalog or Journal Finder to determine if Belk Library has the resources you need. If Belk Library does not own the books or periodicals you need, you are invited to use the Interlibrary Loan service and request items from other libraries. You do not need to designate a library.
You must be a member of the Elon University community or of the Friends of the Library of Elon University to use this service.
What is Interlibrary Loan?
The Interlibrary Loan service is for requesting library materials from other libraries when these materials are not available at Belk Library. You do not need to designate a library.
You must be a member of the Elon University community or of the Friends of the Library of Elon University to use this service.
How do I renew my Library materials and can I renew online?
Library materials can be renewed online, by phone or in person.
To renew online, go to My Library Account.
To renew by phone, call the Circulation Desk (336) 278-6600.
Or stop by the Circulation Desk in Belk Library.
Overdue materials cannot be renewed online.
Is there a limit to the number of items you can check out?
We do not limit the number of items that students, faculty and staff can check out from Belk Library. Spouses and dependents of Elon faculty and staff and Friends of the Library are limited to a maximum of 25 items checked out at one time.
Do you charge fines/fees for late materials?
We do not charge fines for late returns of materials. Patrons will receive a courtesy notice before an item is overdue. Items not returned after 3 notices have been sent incur a $50 replacement fee in addition to a $10 non-refundable billing fee for each item.
What happens if I lose a book?
The replacement cost for lost items is $60.00 per item. ($50 replacement cost, and a $10 non-refundable billing fee.) If the item is returned within one semester, the borrower will receive a $50 credit on their Bursar account. Refunds will not be issued after graduation.
Lost items that belong to other libraries will be charged at the rate of the lending library.
How do I find out what materials I have checked out?
Click on My Library Acount in the Belk Catalog. Enter your name and the Library ID from the back of your Phoenix Card. Library cards for Friends of the Library also contain an ID number.
Where do I return Library materials?
You can return materials inside Belk Library when we are open or use the drop box located at the end of the colonnade near the Visitors Parking Lot at O’Kelly Avenue on the Elon campus.
Can I check out magazines?
No, Belk Library periodicals do not circulate. But many individual articles are available electronically for you to read online. Check Journal Finder for individual periodical titles.
What is Journal Finder?
Journal Finder lets you determine if the Library provides full text electronic or print access to articles from magazines, journals, newspapers and other periodicals.Search Journal Finder with the title of the periodical and you will be directed to the online database for full text access if available or to the Belk Catalog for information on how to find the periodical in print.
Is Journal Finder good for finding individual articles?
No. Journal Finder only points you to the online database to find the articles. Go to the subject list of online databases and then choose a database based on your subject area to search for articles on your topic.
What is a periodical?
This is a publication that is published on a regular basis or “periodically.” Examples are magazines, newspapers, journals, and newsletters.
Some online articles/journals require user names and passwords. What do I do?
Some databases have licensing restrictions and require a user name and password. Please stop by or call the Information Desk at (336) 278-6599 or Ask Us for more assistance. If you are an Elon student, faculty or staff, login to the WebVPN service to access our databases from off-campus.
Can someone help me with research?
We are happy to assist you with your research requests at Belk Library. For short reference questions like "What is the longest river in the world," you can request assistance at Ask Us or come by the Information Desk in Belk. For more detailed research questions, we provide individually scheduled appointments to members of the Elon University community for one-on-one assistance in getting started with a research project.
What does it mean when a book is on reserve?
Reserve materials are put on reserve by a professor so that they will be easily accessible for their students in particular classes. Reserve items can be found either in Belk Library at the Circulation Desk or on the professor's course site in Moodle.
More about Reserves
TECHNOLOGY IN THE LIBRARY
How do I get to electronic databases from off-campus?
To access the Library's databases from off-campus, follow these directions. This service is only available to Elon University students, faculty, and staff.
Can I use my wireless laptop in Belk Library?
Yes. Users with a valid Elon username and password can connect to Elon's network. Visit the Technology wiki for step-by-step directions to connect to the wireless network. Sponsored guests of university faculty and staff can also gain access to the wireless network. Visit the Technology wiki for information on the procedure for requesting access.
Can I print from my laptop in the Library?
Yes. See Elon Print Management for information on installing campus printers to your personal computer.
What software is available on computers in Belk Library?
Instructional and Campus Technologies provides a complete list of software available in campus labs, including Belk Library. Check here by software title.
PRINTERS AND COPIERS
How much does it cost to print in the Library?
For Elon Students:
See the Print Charges and Limits FAQs. Black and white duplex print jobs that are 6 pages or less are free.
For Community Users:
Community users can print a maximum of 6 black and white duplex pages (i.e., 3 physical pages) at a time for free. To print documents that are more than 6 pages or in color, Community users must purchase a $1.00 Guest Card from the Value Transfer Station in the Belk Library 1st floor copy room and then put money on the card, in $1.00 increments. Each printed black and white page costs $0.06 per page. Each printed color page costs $0.50. This card also works for the copier machines.
What is the Pharos Station?
If you print more than 3 physical pages at a time, you will get a message indicating that you need to go to the Pharos Station. The Pharos Station is located next to the printer you selected to print your job. You will need a valid Phoenix Card or Guest Card to release your job to the printer. Swipe your card, select your named job and select Print.
For more information, see Print Management System.
Do you have a photocopier?
Yes. Photocopiers are available in the copy rooms near the elevators on the first and second floors. A valid Phoenix card or Guest Card is required to make copies. A Guest Card can be purchased for $1.
A Value Transfer Station (VTS) is available in the first floor copy room and can be used to deposit a minimum of $1. Photocopies are 10 cents each for both black and white and for color copies.
Do you have color copiers and color printers?
Yes. All of our copiers print in color. The color printer is printer #1 and is located on the first floor of the Library.
Who can use Belk Library computers?
Belk Library computers are primarily for Elon University students, faculty, and staff. Public users age sixteen and older with proper photo identification may register daily at the Library Information Desk to use available computers in the information commons on the main floor.
How do public users register?
Public users must present government issued photo identification such as a driver's license or state issued identification card which verifies date of birth. Users will be given a username and password that will be valid for that day.
Can minors use library computers?
Minors under the age of sixteen may use library computers when they are accompanied by a parent or legal guardian who registers for a password and remains with the child. Parents are reminded that university computers are not filtered in any way. Elon faculty and staff who wish to modify this policy should talk to the Librarian at the Information Desk and may be asked to sign a waiver form.
Are there times when library computers will not be available for public users?
Library computers will not be available to public users during times of heavy student use such as mid-term and final exam periods. Signage will be posted during these times.
All users of Library computers are subject to compliance with the Elon University Acceptable Usage Policy.
How can I get something from the Satellite Shelving Facility?
If you are searching for a specific item in the Belk Library online catalog and the location states “Satellite Shelving,” the item is located in our offsite facility.
If you would like to check out an item from Satellite Shelving, simply click the "Request" button near the top of the page. A Librarian will retrieve the item and have it ready for you to pick up at the Circulation Desk in Belk Library within 24 hours of the initial request. Please consult with the Archivist and Special Collection Librarian regarding all other materials in Satellite Shelving that are not listed in the online catalog.
Materials will be retrieved and available by 9 a.m. the following day, Monday-Thursday, and by the following Monday if requested on a Friday or over the weekend. Some items requested may be library use only, but exceptions may be granted.
What are the hours of operation for the Satellite Shelving Facility?
The hours of operation for the Archives and Special Collections are as follows: Monday-Friday 8 a.m.-5 p.m. Saturday and Sunday-closed.
The Satellite Shelving facility does not have regular operational hours and it is not open to the general public. However, depending on the circumstances, exceptions may be granted. All patrons who need to visit the Satellite Shelving facility must be accompanied by a Librarian from Belk Library.
I am not an Elon student. Can I use the Library?
You are welcome at Belk Library! The Library may be used by Elon students, faculty, staff, and the general public. Minors under the age of 18 may use the Library under certain conditions. Please see Use of Belk Library by Minors.
Priority of computer use is as follows:
During busy times community users may be unable to use the computers. Please see Computer use policies.
Can I check out Library books if I’m not an Elon student?
Members of the community may borrow books, CDs, and audiobooks by becoming a Friend of the Library. A librarian at the Information Desk can assist you with the process. The membership fee is $25 per year.
I am from another area university or college. Can I borrow from Belk Library?
Students and staff from the following institutions will be issued a borrowing card for use at Belk Library: ACC, UNCG, NC A&T, Bennett, High Point, Guilford College, Guilford Tech, Greensboro College, Forsyth Tech, Winston-Salem State, Wake Forest, and Salem. Initially, you may check out up to 4 books at a time, and on subsequent visits you may borrow up to 25 books. The check out period is 30 days. Borrowing privileges are suspended if any materials are overdue or if you owe any fees. Borrowers may not check out reserve materials, periodicals, VHS or DVDs. Interlibrary loans must be placed at your home institution. Please read through our Community Borrowing Privileges for further information.
HELP US HELP YOU!
Suggest a Frequently Asked Question
Is there a question that you frequently have that you’d like to see added to our Frequently Asked Questions list? Let us know by sending that request to Ask Us.