Monitoring and Measuring Initiative (MMI)
2013 - 2015

for NC Campus Compact members only

Photo: Holland facilitates workshop  for MMI participants during the NC Campus Compact PACE Conference at UNC Wilmington on February 5, 2014.

Starting in Fall 2013, NC Campus Compact launched the MMI to offer ongoing professional development opportunities to member campuses to help deepen their community engagement monitoring and measuring efforts.  Dr. Barbara Holland served as the consultant facilitating this effort in Year One.  

Project plan – 2013-2014 (Cohort One)

For Year One, NC Campus Compact member institutions could choose to participate in one of two tracks intended to build their campus strategy to monitor and measure community engagement. 

1. STOMP (Starting to Optimize Monitoring Progress) – for campuses just starting this effort
2. STAMP (Starting to Advance Monitoring Progress) – for institutions with strategies in place who just want to deepen their work

Registering campuses:

1. Participated in two webinars.
2. Completed assignments including assessing existing monitoring and measuring and submitting questions prior to consultations.
3. Engaged in hour-long consultations (one fall, one spring) with Dr. Holland.
4. Attended a workshop presentation with Dr. Holland at the 2014 PACE conference at UNC Wilmington.
5. Participated in an online Yammer community to connect and exchange questions.

Seventeen NC Campus Compact member institutions participated in Cohort One. 

Appalachian State University
Central Piedmont Community College
Elizabeth City State University
Elon University
NC A&T State University
NC Central University
Pfeiffer University
UNC Asheville
UNC Chapel Hill
UNC Charlotte
UNC Wilmington
Wake Forest University
Wake Technical Community College
Warren Wilson College
Western Carolina University
Western Piedmont Community College

What was the cost?  While there was no cost for the series, institutions had to incur any cost related to connecting to the webinars and conferences calls. Also, campus representatives had to be paid participants to attend the February 5 workshop facilitated by Dr. Holland during the 2014 PACE conference at UNC Wilmington.

STOMP Overview
Campuses participating in STOMP:

1. Created a community engagement monitoring and measuring strategy for the campus
2. Began to implement their own monitoring and measuring strategy
3. Set goals for the next year to continue building upon the work done in 2013-14 

STAMP Overview
Campuses participating in STAMP:

1. Utilized the NC Campus Compact Community Engagement Matrix (integrating the Holland Matrix, the Carnegie Classification categories, and SACS engagement goals)
2. Ensured high quality data is collected  
3. Set goals for the next year to continue building upon the work done in 2013-14.

Quotes from Cohort One


Dr. Barbara Holland

Barbara A. Holland, Ph.D., is recognized internationally for her scholarship and expertise on organizational change in higher education with a focus on institutionalization of community engagement. As an academic leader, she held senior administrative positions at Portland State University, Northern Kentucky University, University of Western Sydney and University of Sydney. In government-related roles, she was Director of the Learn and Serve America National Service-Learning Clearinghouse for seven years and Visiting Director of the U.S. Department of Housing and Urban Development’s Office of University Partnerships for two years during the Clinton and Bush administrations. As a researcher and consultant, she has advised more than 100 colleges and universities in the USA and other nations regarding community engagement institutionalization and leadership of change, and she has authored many publications of note, including the creation of the Holland Matrix for Institutionalization.

As a scholar and leader, Barbara was a founding board member and 2011-12 Chair of the International Association for Research on Service-Learning and Community Engagement (IARSLCE), and also was a founding member of the National Review Board for the Scholarship of Education, the National Advisory Panel for the Carnegie Elective Classification for Community Engagement, and the Australian Universities Community Engagement Alliance (now called Engagement Australia) which in 2008 named her one of their first two Honorary Fellows. In 2006, she received the IARSLCE Award for Research Achievement. She is Executive Editor of Metropolitan Universities journal and serves in editorial roles for five other refereed journals. Barbara had been a lead faculty member for the Engagement Academy for University Leaders, sponsored by four major higher education associations, since it began in 2008.

Her current research and practice interests include the design of national and international frameworks for professional development of academic leaders, analysis of the strategic importance of community engagement to teaching, learning and research quality, and the development of comprehensive data systems for monitoring and measuring engagement’s impacts and outcomes. Barbara’s Bachelor and Master’s degrees are in Journalism from the University of Missouri and her Ph.D. is in higher education policy from University of Maryland. She resides in Portland, Oregon.

Project Plan - 2014-2015 (Cohort One & Two)

As a result of the program evaluations for Year One, NC Campus Compact continued the MMI initiative for a second year.  The STAMP and STOMP tracks were merged into one cohort (Cohort One).  Member institutions that did not participate in the first year were invited to join as Cohort Two.  For Year Two, Dr. Bob Bringle and Dr. Patti Clayton joined Dr. Holland as facilitators. Below is the list of institutions comprising Cohort Two. 

Davidson County Community College
East Carolina University
Fayetteville State University
North Carolina State University
Queens University of Charlotte
UNC Charlotte
UNC Greensboro
UNC Pembroke

Dr. Robert Bringle

Robert G. Bringle, Ph.D.. Phil.D., is the Kulynych/Cline Visiting Distinguished Professor of Psychology at Appalachian State University. From 1994-2012, he served as Executive Director of the Indiana University-Purdue University Indianapolis Center for Service and Learning. In 2013, he published Research on Service Learning: Conceptual Frameworks and Assessment. Vol. 2A: Students and Faculty, and Vol. 2B: Communities, Institutions, and Partnerships (with P. Clayton & J. Hatcher).  Dr. Bringle was awarded the Thomas Ehrlich Faculty Award for Service Learning, the IUPUI Chancellor’s Award for Excellence in Teaching, and the Legacy of Service Award from Indiana Campus Compact. In 2004, he was recognized at the 4th Annual International Service-Learning Research Conference for his outstanding contributions to the service-learning research field. The University of the Free State, South Africa, awarded him an honorary doctorate for his scholarly work on civic engagement and service learning.

Dr. Patti Clayton

Patti H. Clayton is an Independent Consultant (PHC Ventures: with over fifteen years of experience as a practitioner-scholar and educational developer in community-campus engagement and experiential education. She serves as a Senior Scholar with the Center for Service and Learning at Indiana University – Purdue University Indianapolis (IUPUI), a Visiting Fellow with the New England Resource Center for Higher Education (NERCHE), and a Senior Scholar at the University of North Carolina at Greensboro (UNCG). She has consulted with over 100 colleges and universities in the US, Canada, and Ireland and was formerly founding Director of the Center for Excellence in Curricular Engagement at NC State University and a Faculty Fellow with National Campus Compact’s Project on Integrating Service with Academic Study.

Patti co-developed with students and faculty a research-grounded critical reflection and assessment model (the DEAL Model), models for student leadership in service-learning, the SOFAR Model of Partnerships and TRES instrument for evaluating partnership quality, and a variety of other professional development and curriculum development processes related to community-campus engagement. She and her colleagues produced student and instructor versions of the tutorial Learning through Critical Reflection; she was co-editor with Bringle and Hatcher of the 2-volume set Research on Service Learning: Conceptual Frameworks and Assessment; and she co-authored the Democratic Engagement White Paper with Saltmarsh and Hartley. A Board member of the International Association for Research on Service-Learning and Community Engagement (IARSLCE), she serves as an Associate Editor with the Michigan Journal of Community Service-Learning, is on the editorial board of the Journal of Applied Learning in Higher Education, and was co-editor (with an international team of graduate students) of the IARSLCE annual conference Proceedings in 2011 and 2012. She has co-authored over 40 book chapters and articles and co-facilitated over 175 conference sessions, many of them with undergraduate or graduate students.

Below is the 2014-15 schedule.

Activity DateFacilitator Cohort
Webinar "Creating Your Monitoring & Measuring Plan: Practical Approaches and Methods" September 23, 2014
(2:00 pm - 3:15 pm) 
Barbara Holland Two
One-on-one consultation calls with participating campuses  September 2014-March 2015 Barbara Holland Two
Webinar "Assessing Student Learning Outcomes" (Part I) 

November 3, 2014
(11:00 am - 12:30 pm)

Bob Bringle and Patti Clayton One & Two
PACE Conference workshop "Assessing Student Learning Outcomes" (Part II) February 18, 2015 at Elon University  February 18, 2015 at Elon University Bob Bringle and Patti Clayton One & Two
Webinar "Assessing Community Partner Outcomes" 

March 16, 2015 (2:00 p.m. - 3:30 p.m.)


Barbara Holland  One & Two

Relevant Documents

Building the Engaged Campus: A Campus Planning Guide

"Levels of Commitment to Community Engagement" (Holland matrix)

Carnegie Documentation Framework (reclassification)
Carnegie Documentation Framework (new applicant)


Contact Leslie Garvin.