|
|
More from Pattie Maes
The complexity of this new environment will demand a new style of
human-computer interaction, where the computer becomes an intelligent,
active and personalized collaborator. - 1994
~~~
Technological developments are not going hand-in-hand with a change
in the way people interact with computers. The currently dominant
interaction metaphor of direct manipulation requires the user to
initiate all tasks explicitly and to monitor all events. This metaphor will
have to change if untrained users are to make effective use of the
computers and networks of tomorrow. - 1994
~~~
People were very self-confident ... They put forward a goal that was
ambitious, and that I believe we may never achieve: to build agents
that are very intelligent, have common-sense knowledge, and
understand why people do things. AI researchers have been trying to
do this for 15 or 20 years, and haven't seen significant results. - 1995
~~~
The Internet is part of the motivation for agents - it's going to be
impossible, if it isn't already, for people to deal with the complexity of
the online world. I'm convinced that the only solution is to have agents
that help us manage the complexity of information. I don't think
designing better interfaces is going to do it. There will be so many
different things going on, so much new information and software
becoming available, we will need agents that are our alter egos; they
will know what we are interested in, and monitor databases and parts
of networks. - 1995
~~~
We never will get 100 percent accuracy - [intelligent] agents will
always make mistakes. But whenever you delegate to someone - be it
human or program - you give up some accuracy. If you give a task to
someone else, it will never be done quite the way you want.
Delegation is the only way to cope with how much work you have. -
1995
~~~
Users will have less difficulty accepting agents if they gradually gain
their trust. Trust has to be earned, and that always takes time. We did
increase the learning rate once we explored having agents collaborate.
We found agents were learning the same things independently. For
instance, messages from mailing lists or newsgroups have a lower
priority than personal mail. With collaboration, agents can start from
shared libraries of experience. - 1995
~~~
I hope agents will make people feel more comfortable dealing with the
overload of information, more in control. Confident agents are working
on their behalf, are reliable, and never become tired; they are always
looking to help the user. - 1995
~~~
People will question who is responsible for the actions of an agent.
Especially things like agents taking up too much time on a machine or
purchasing something you don't want on your behalf. Agents will raise
a lot of interesting issues, but I'm convinced we won't be able to live
without them. - 1995
|
|