Keeping You Informed

As the Elon University community forges ahead with planning for the 2020-21 academic year, Information Technology (IT) continues its work to make necessary updates and adjustments to mitigate the impacts of COVID-19. Here, we’ll offer the latest news and updates about technology at Elon to help you now and in the future as faculty and staff continue their important work and students prepare to return to campus – all during this challenging time.

Remember to check back often for updates and the latest news about technology tools and services as we navigate this transition together.


Latest Updates


Information Technology is actively working on enhancements to support the teaching and learning environment:

  • Zoom: As of today, Information Technology (IT) has signed a new campus license with Zoom. Look for more information from IT in the coming weeks about how all students, faculty, and staff can utilize Zoom. (Webex and Teams will continue to be offered and supported.)
  • Learning Spaces: Equipment has arrived, and IT is beginning to install web cameras in classrooms across campus. 25Live will be updated in early July to reflect technology upgrades and changes in spaces.
  • Equipment is being purchased to meet common requests we are receiving for short-term and long-term needs (e.g. webcams, audio amplification for larger spaces).
  • Registration for the “Digital Learning Days: Technology for Flexible Teaching” will open on Monday, 06/29. These faculty development opportunities will be held July 14-16 and August 5-7. Visit the Technology Training page on Monday for further information.

Visit the COVID-19 Technology Updates page for the latest information related to upgrades, roll-outs, and support.


Information Technology is actively working on enhancements to support the teaching and learning environment:

  • All learning spaces (undergraduate and graduate) will have standard technology to allow for streaming or recording course activities. Many additional classrooms will have flexible technology providing tools to increase visualization of course content (additional cameras, audio support, and document capture).
  • Final details are being negotiated with Zoom, as a supplement to WebEx, and to better support breakout rooms for increased engagement.
  • Elon will continue to support Microsoft Teams for video, chat, and document sharing for meetings, consultations, and small group gatherings. In addition, we are actively exploring a connection between Teams and Moodle to better support the teaching and learning environment.
  • Discipline-specific technology is being explored with the School and College Deans.


Need help now?

Technology Service Desk staff are available to answer your questions. Visit the IT Self-Service Portal to submit a request or call 336-278-5200 for assistance.