Elon University takes privacy and data protection issues seriously.  We have designed this Privacy Policy to explain how we handle personally identifiable information collected from users of Elon University on-line commerce systems.  As the Elon University products and services evolve, we may revise this policy.  Any changes to our privacy policy will be posted on this website so please check back regularly.  If you have questions about Nelnet Business Solutions privacy practices, please feel free to contact us at (336) 278-5428.  This Privacy Policy covers Elon University’s treatment of personal identifiable information collected from users of its on-line commerce systems.  We may ask for your contact information (such as your name, street address and email address) as well as credit card and /or bank account information.

Elon University uses the information collected to process payment transactions to facilitate billing and otherwise deliver the payment and/or billing services and will not send you any unsolicited information to the email addresses you provide except as mentioned below:
  • Electronic copy of payment receipts
  • Electronic copy of payment failures
  • When a new billing statement is available
Protecting personally identifiable information about our customers is an important part of our business and we do not share and do not disclose such information.
Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) only to the extent necessary for Elon to deliver payment and/or billing services.
We also may release personally identifiable information when we believe release is appropriate to comply with law or protect the rights, property, or safety of Elon , our users, or others.  This includes exchanging information for fraud protection and risk reduction.

Information Security

Information security is critical to our business.  We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software   which encrypts information you input. We store information gathered on secure computers located in a biometrically locked data center.  We use firewalls, intrusion detection systems and database level encryption technology to prevent our computers from being accessed by unauthorized persons.