Elon University / Carol Grotnes Belk Library / Appeal a Fee or Claim a Return

Complete this form to appeal a fee on your account, to claim that an item should not be on your account, or to report a lost or damaged item. In all cases, please provide as many details as possible. A reminder: if you borrow items for another person on your account, you are responsible for those items. More information about due dates, fees, and appeals can be found here.

Note: You must complete a separate form for each item.

Patron Information
Your name*
Your Email address*
Appeal or Claim Type
Appeal or Claim Type*
- Appeal a feeIf you feel a fine has been inappropriately applied to your account for an item you've returned.
- Claim return of an itemIf you believe you returned an item that is still listed on your account.
- Claim never borrowed If you believe you never borrowed an item listed on your account.
- Report a lost or damaged itemIf you’ve lost or damaged an item checked out to you and would like to arrange payment or replacement.
Reason for Appeal
Reason for Appeal*
Use the space below to explain the reason for your appeal or claim. Providing details such as the time and location you believe you returned an item, whether you handed it to staff or dropped it in a book return, as well as any extenuating circumstances, will help us expedite your appeal.
Item Information
Call number*
Copy/volume number*
Title*
Item barcode
Listed in overdue notice. If unknown, leave blank.
Phone
This field is for validation purposes and should be left unchanged.

Patron Information

Appeal or Claim Type

Reason for Appeal

Item Information