Complete this form to appeal a fee on your account, to claim that an item should not be on your account, or to report a lost or damaged item. In all cases, please provide as many details as possible. A reminder: if you borrow items for another person on your account, you are responsible for those items. More information about due dates, fees, and appeals can be found here.

Note: You must complete a separate form for each item.

  • Patron Information

  • Appeal or Claim Type

  • Reason for Appeal

  • Use the space below to explain the reason for your appeal or claim. Providing details such as the time and location you believe you returned an item, whether you handed it to staff or dropped it in a book return, as well as any extenuating circumstances, will help us expedite your appeal.

  • Item Information

  • Listed in overdue notice. If unknown, leave blank.
  • This field is for validation purposes and should be left unchanged.