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Appeal a Fee or Claim a Return
Complete this form to appeal a fee on your account, to claim that an item should not be on your account, or to report a lost or damaged item. In all cases, please provide as many details as possible. A reminder: if you borrow items for another person on your account, you are responsible for those items. More information about due dates, fees, and appeals can be found here.
Note: You must complete a separate form for each item.