Elon replaces computers once every four (4) years. You will be contacted when you are up for replacement. This website outlines the process, information you need to know when replacing your computer and pertinent documentation related to this year’s replacement.

Are you eligible for an upgrade?

You will receive an email notifying you of your eligibility in mid-April. However, if you believe you are eligible, but did not receive an eligibility email, you may request confirmation by asking for a search of your computer’s AV number on our replacement list.

Submit a request related to computer replacement


Replacement process

Graphic image of arrows denoting process step 1 and 2There are 3 steps you need to take to receive your new computer. Below is a brief outline of the upgrade process, as well as general time frames for each step.

Step 1: Choose your computer (mid-April)

Step 2: Backup your files (Required before computer delivery)

Learn more about the process


Prepare for the arrival of your new computer

This section will include information on how you should prepare for your replacement and when to take those steps. This section provides information about action items such as Backing up your files and Preparing for Delivery.

Learn more about preparing for your replacement computer


Setting up your new computer

Initial Setup

The first time you boot up your new computer, there are a few things you should do. This section will walk you though those things.

Learn more about Initial Setup

Windows 10 documentation

While most PCs on campus currently run Windows 7, all new PCs will arrive installed with Windows 10, as Microsoft will soon discontinue support for Windows 7. Windows 10 is more secure, and offers a handful of new features improving ease of use. Fortunately, you won’t notice many major changes and you can preview the changes and new features here.

Learn more about Windows 10

Office 2016 documentation

Currently, most PC users on campus utilize Office 2010 or 2013. New computers will have Office 2016 installed. While there is an updated look, the core functionality is the same. Office 2016 is designed to make collaboration easier than ever and nearly all the features you use are still present and in the same place. Read more about the new features and look of Office 2016.

Learn more about Office 2016

File storage and sharing (OneDrive)

OneDrive is a cloud storage and sharing solution that offers you one (1) terabyte of space and, among other tasks, allows you to:

  • Upload files from your PC or Mac
  • Share files with students, faculty, staff, or anyone
  • Give others permission to edit files and work on them at the same time
  • Get to your files from anywhere, on your computer, tablet, or phone
  • Sync OneDrive for Business to your PC or Mac, so you can access your files even when you’re offline

Learn more about OneDrive

Inter-office communications

Microsoft Teams is a great interoffice communications and collaboration platform. Among a host of other options, Teams allows you to:

  • Start conversations with chat, voice or video calls
  • See when your contacts are available online, in a meeting or presenting
  • Share your screen during meetings or give control to others

Learn more about Microsoft Teams