The Process
Below you will find details about the step-by-step process for computer replacement. If you have questions about this process, please contact the Technology Service Desk at (336) 278-5200.
Step 1: Choose Your Computer
Time Frame: Mid-April
Within 1-2 weeks, you will receive an email from noreply@qualtrics.elon.edu with instructions for choosing your computer replacement. Your attention to this email and follow through of the instructions is necessary to ensure that the computer ordered will meet your needs.
Step 2: Backup Your Files
Time Frame: Required before computer delivery
Make sure you back up all the files that you want transferred to your new computer. This is often performed using Syncplicity though other applications, such as OneDrive are used. It is your responsibility to back up your own data. Elon IT is happy to assist in this process, if needed.