Equipment Available for Checkout
To reserve equipment from Media Services, please submit your request through WebCheckout. You may also request equipment in person by visiting Media Services in Belk Library or by calling 336.278.6598 during regular office hours.
If equipment is not picked up within an hour of the initial reservation start time, the reservation will be canceled and the equipment will become available to other patrons. A valid Phoenix Card must be presented when picking up your equipment.
The default loan period for equipment is twenty-four (24) hours for laptops and eight (8) hours for all other inventory. Due to high demand, laptop availability is limited to 120 hours per week per patron.
When completing your reservation on WebCheckout, you must comply with Media Services’ hours of operation, as well as the rules for default and overnight loan periods.
If a longer period is required, a Media Services team member must pre-approve the extended loan. To request an extended loan for a piece of equipment, please complete the Extended Checkout form. Please note that approval is not guaranteed, however a team member will try to accommodate requests based on equipment availability and upcoming reservations. If you have not received a response within 24 hours from the time of submission please contact email@example.com.
Note: Extended checkout requests are required to be submitted no less than 24 hours before the pick up date.
The Media Services’ Checkout Center is unable to deliver equipment, however, equipment may be reserved in advance. All equipment must be picked up and returned to the Media Services’ Checkout Center.
Students: Late fees will be assessed for any equipment that is returned past its due date/time at the rate listed below. Students will be notified of late equipment via campus email. If the equipment has not been returned within 7 days of the original due date, the student’s tuition account will be billed for the replacement cost (plus any additional expenses including, but not limited to, warranty, shipping and handling, and accessories).
Faculty and staff: Late fees are not assessed for faculty and staff, however returning the equipment on time is important to ensure that it is available for other patrons.
Late Fees Rate
Main piece of equipment: $10 for the first hour and $0.50 for each hour thereafter
Accessories: $1 for the first hour and $0.50 for each hour thereafter
(Please consult with Media Services at the time of checkout to confirm whether the equipment is a main piece of equipment or an accessory.)
If the fine is not paid at the time when the late equipment is returned, the fine(s) will be placed on the student’s account, and they will not be allowed to check out materials from either Media Services or the Gear Room. If the fine(s) has not been paid within three weeks, the amount due will be added directly to the student’s tuition statement through the Bursar’s office.
If the equipment is stolen, please report this immediately to Campus Safety and Police (if on-campus) and the local police department (if off-campus) to file a police report. Please also contact Media Services to inform them of the situation and provide a copy of the police report and a phone number where they can reach you for further questions. Even if the equipment is stolen, the student, faculty, or staff member is still held financially responsible for the replacement cost of the equipment, plus any additional expenses including warranty, shipping and handling, and accessories.