If you run into a question or issue while using Canvas, support is available to help you quickly get back on track; whether you’re looking for a quick answer or need more hands-on support.

You’re not expected to figure everything out on your own. Learning a new system takes time, and support is available whenever you need it.

Quick help

Start here: Find answers quickly

For most questions about how Canvas works, the fastest way to get help is through Canvas’s built-in support resources.

Search the Canvas Help Guides (Instructure Community)

  • Step-by-step instructions for common tasks
  • Short how-to articles and videos
  • Answers to frequently asked questions

Tip: Try searching your question directly (e.g., “how to create an assignment in Canvas”)

Need more help? Contact TLT

f you need additional support or have questions specific to Elon:

  • Course setup and migration
  • Canvas tools and integrations
  • Teaching and learning questions

Contact Teaching and Learning Technologies

Technical issue? Submit a support request

If something isn’t working as expected:

  • Access issues
  • System errors
  • Technical problems

Submit a support request

Prefer to talk it through? Join a working session

If you’d rather get help in real time:

  • Drop into a working session
  • Ask questions as you work
  • Get hands-on support

View Training & Support opportunities

Common questions

Looking for quick answers? Visit the FAQ page for guidance on:

  • Course migration
  • Timeline and access
  • Tools and features
  • Training and support

View our FAQs