How to Log In to Dell Laptops Off Campus

If you have taken a Dell Laptop off campus and are either not connected to wifi, or connected to wifi that is not elonu-connect, then you will be unable to log in with you Elon credentials. To check your wifi connection, click on the wifi icon in the bottom right corner of the screen.

If staff were informed of the intention to use the laptop off campus, then you should have received a username and password specific to the Dell Laptop in your checkout. However, most login issues pertain to username errors; please check your username formatting below.

Troubleshooting Off Campus Login:

  1. For the Username: print exactly what is written on the label (MSCKOUTPC-##), where ## is replaced by the laptop number (e.g. MSCKOUTPC-12), followed by “\elonoc“. The username should resemble the following, with the exception of the number: MSCKOUTPC-12\elonoc
    1. For all logins, please double check that you are using a backslash “\” found above the enter key, and not the more common forward slash (/) that shares a key with the question mark (?).
  2. If you notified staff of your intention to use the laptop off campus, you should have also received a written note with that laptop’s password. Enter this in the Password field.
  3. If you are still having difficulties or did not receive a username and password, please call us during our business hours at 336.278.6598.