Coleman Rich hosts Credit Suisse executives for discussion on Process Improvement

Dale Meder, Director of Operational Excellence for Credit Suisse’s Centers of Excellence, Jessica Borrelli, Assistant Vice President on the America’s Operational Excellence team, and Michelle Gilliam, Director of Prime Services visited Professor Coleman Rich’s Operations Management BUS 326 classes on February 8 to discuss how Credit Suisse uses Six Sigma methodology to improve processes.

The class discussion included the theory supporting Six Sigma methodology and application of the methodology and business process improvement tools within Credit Suisse. Internship opportunities within Credit Suisse were also discussed with the students.