Belk Library staff members present at conference

Belk Library staff members presented at the Triad Academic Library Association's Paraprofessional Conference at High Point University  

Belk Library staff members Chris Benton, Terry Buckley, Jennifer Rivers, Patrick Rudd, and Jennifer Smith presented at the Triad Academic Library Association’s Paraprofessional Conference on Wednesday, May 13 at High Point University.

The panel presentation, “All Hands on Deck: a shared service desk in an academic library,” discussed the staff members’ experiences over the last year as the library transitioned from a reference desk and a circulation desk to one shared service desk. The new shared space is one of many changes in Belk Library related to Elon’s campus-wide initiative to enhance writing across the curriculum and to expand the Writing Center. The panel discussed how the change was implemented, as well as the development of a new staffing plan that resulted in every library staff member sharing the experience of serving library patrons on the new desk.