Elon offices and operations are redesigning their programs and protocols using a range of strategies, including:

  • Reconfiguration of furniture and office spaces to ensure physical distancing while continuing to provide excellent service and operation.
  • Decreased attendance at events and use of more small group gatherings
  • Low-touch and paperless procedures
  • Prioritizing services to students and prospective students
  • Expansion of virtual services

Public Office Spaces & Lobbies

Desks, fixtures, furniture, reception counters, work areas and queue spaces will be reconfigured to allow for appropriate social distancing. Maximum capacity guidelines for spaces will be developed and followed. Prominent signs will communicate space usage policies and proper distancing for those standing in lines.

Hand sanitizing stations will be provided along with disinfectant wipes and sprays for all departmental common areas.

Belk Library, Koenigsberger Learning Center, The Writing Center

As the campus hub for information, advising resources, peer writing support, and a popular study location, Belk Library, the Koenigsberger Learning Center, and The Writing Center will retool the delivery of in-person services and manage high traffic through a variety of measures. These include limiting usage to Phoenix Card holders, furniture rearrangement for appropriate distancing and reduction in walk-in hours to allow for deep cleaning.

Library research consultations and instruction will continue in virtual formats (chat, email, WebEx, phone), or with face-to-face when requested and able to be done while observing physical distancing guidelines. The Library service desk will require six feet distancing. Maintenance of personal connections through liaison and Personal Librarian programs will be emphasized. Library events will be modified on a case-by-case basis in accordance with appropriate guidelines. The Writing Center in the Center for Writing Excellence will continue to provide individual and group writing support to students, staff, and faculty. Writing Center appointments will be available online and in-person; in-person appointments will follow recommended distancing guidelines.

Moseley Center

As a high-traffic campus facility, Moseley Center will institute a number of modifications due to COVID-19, including the following:

  • Reduced seating options in common spaces, offices and event spaces
  • Altered space and traffic patterns to enforce physical distancing while supporting the student experience and office operational needs.
  • Reevaluate entrances and exits throughout the building to take into consideration traffic flow and queueing constraints.
  • Eliminate solicitation tables that are in a constricted space, change the size of tables to provide better physical distancing and promote touchless QR codes.
  • Limit number of students that can be in student organization offices at one time.


Passenger Vans

Limit 12-passenger vans to 4-passenger maximum. Require masks to be worn by all passengers, with driver responsible for passenger compliance. Vehicle operators will receive safety information and cleaning expectations. Vans will be sanitized professionally several times per semester.


Students are encouraged to bring bikes to campus as an alternative to riding the reduced-passenger Biobus on routes around campus.

Mail Services & Print Services

Mail Services

Physical distancing, strategic queuing and a comprehensive communications plan are being developed to ensure efficient operations. Receiving of mail and packages will continue through safe and proper hygienic practices. Vendors will be required to remain outside the building, wear proper personal protection and if possible, maintain physical distancing.

Campus mail routes will be reduced to one route a day for both delivery and pick-up- except for time-sensitive delivery departments. Hours will be expanded during peak usage times at the beginning of the semester.

Print Services

Pickup and delivery will be managed by observing physical distancing guidelines. Safe and secure drop off/pick-up locations for both print items and mail deliveries will be identified in buildings across campus. Delivery and service vendors will have a common understanding of our updated operational policies and procedures to comply with physical distancing practices in order to allow them to operate on campus.

Print Services will implement pre-payment processes via Phoenix Cash (students and non-university-related business for faculty/staff) or budget codes (university-related business).

Information Technology

Elon’s Information Technology offices will create new virtual strategies and design low-touch, high-hygiene protocols.

  • The Service Desk will rely on appointments rather than walk-in visits, and equipment should be dropped off instead of staff making office visits.
  • Teaching and Learning Technologies consultants and workshops will be delivered remotely or by appointment.
  • Scantron grading forms will be discontinued because of the risk posed to faculty and our student staff handling the paper forms. Moodle quizzes will be recommended as an alternative. Training will be conducted over the summer with faculty to prepare for the new process.
  • Media Services/The Gear Room will clean equipment after client usage.
  • Computer labs will limit the number of concurrent students in the labs by configuring computers to allow for physical distancing. Shared responsibilities will be enacted for keeping equipment disinfected before, during and after each use.
  • The Maker Hub will maintain a clean workspace with shared responsibilities for keeping equipment disinfected before, during and after each use. Events will be redesigned to limit the number of people around equipment at the same time.

Student Professional Development Center

Career advising appointments will continue in virtual format or with one-on-one meetings in line with social distancing guidelines. On-campus recruiting and company information sessions will continue through a mix of virtual and in-person formats as determined by employers’ availability and willingness to travel. Staff will provide students with resources for optimizing and gaining from engagement in virtual platforms.

Workshops and seminars will continue through a mix of virtual and in-person formats. Events will be modified on a case-by-case basis, though an option for virtual offerings is recommended across the board. For more details, visit the SPDC’s website.

Identity Centers

Campus identity centers are havens for marginalized students who seek staff for support and the space for community with other students. The centers will continue in this manner but with more restrictions like attendance limits, mask-wearing and physically distanced behavior. Furniture in centers will be reconfigured for spacing and signage will be instructive of traffic flow.


Communication with student groups will be clear and adjusted to maintain connections and will guide meaning making during a period of potentially alienating practices as well as in the national context of heightened deleterious effects of COVID-19 on communities of color, for example. This communication, mostly virtual but not entirely, will be rooted in ensuring the basic and cultural needs of specific communities related to ability, class, first-generation, gender, nationality, race, religion/spirituality and sexual orientation.

Programs & Events

Programs and events will continue through a mix of virtual and in-person formats as determined by venue but not all traditional events will occur. Programs are vital in cultivating social connections that support students’ personal and identity development toward thriving individuals. Select events will occur in a redesigned and culturally relevant approach to connecting students, especially first-year students, with mentors.

Education & Development

Education and development on inclusive excellence are services that support a pluralistic orientation in teaching and other engagements throughout the university. Consultations will continue through virtual means and trainings and workshops will be modified on a case-by-case basis, with remote offerings as the primary mode of delivery. Staff will provide their expertise in creating an inclusive university pandemic response that is attentive to all, including the most vulnerable and historically marginalized, members.

COVID-19 & Anti-Asian Discrimination

The Elon University community continues to adjust to the effects of surging confirmed COVID-19 cases in the United States and in North Carolina. This potentially deadly disease has caused fear, economic strain and general anxiety for many in our society. Additionally, acts of anti-Asian discrimination, racism and violence have risen against Asian, Asian American and Pacific Islander community members. At Elon, we condemn anti-Asian bigotry, racism, xenophobia and other forms of oppression. Anti-Asian racism has no place here, and we address these acts when they appear. We fully reject the racialization of the COVID-19 pandemic, the framing of COVID-19 as a foreign attack on domestic soil and the association of nationality to the disease. These acts are inconsistent with our aspirations. Any act or expression of bias or bigotry should be reported to the Office of Inclusive Excellence Education & Development. You can find out more about reporting on Elon’s Bias Response website.

We value and celebrate the diverse backgrounds, cultures, experiences and perspectives of all our community members. We, therefore, stand in solidarity with the Asian and Pacific Islander community and against anti-Asian sentiments, remarks, behaviors and other expressions of bigotry.  As this virus continues, let us identify ways that strengthen us as a community.

The Inn at Elon

The Inn at Elon will ensure that all guests experience a healthy environment and services in keeping with the university’s policies and protocols.

Stringent cleaning and sanitizing protocols have been established throughout the facility to include deep cleaning procedures before guest arrivals with extra attention paid to the high contact points. No turndown service or housekeeping will be offered during visits until determined to be safe.

The check-in process will observe physical distancing guidelines. Pre-arrival calls will be made to guests and key packets will be made up and sanitized before inserting into the arrival packet. No valet service will be provided until it is determined to be safe.

The check-out process will require guests to leave keys in their room and receive final bills via email.

Dining at The Mark will continue by observing physical distancing guidelines, decreasing capacity in locations, reimagining menus and adjusting payment procedures.

Events and Catering standards are being revised, including operational and sanitation procedures. Spacing recommendations and diagrams will be utilized.

As a precautionary measure all employees will be required to follow new check-in procedures that will ensure that prescribed health standards are met at a minimum before their workday begins. Employees will wash their hands and have their temperature checked all before entry is allowed.

Appropriate personal protection gear will be worn by all employees based on their role and responsibilities and in adherence with state and local regulations and guidance.