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Stew Leonard’s CEO: ‘Make them leave happy’

February 12, 2009

Keeping customers happy may cost money, but for the president and CEO of a highly regarded New England food retailer, “it’s worth it in the long run.” Stew Leonard Jr. shared wisdom with more than 100 students this week in a campus visit co-sponsored by the Doherty Center for Entrepreneurial Leadership and Elon Career Services.