Student Technology Guide

As an Elon student, there are many free resources available to you from Elon Technology. Browse the sections below to learn more about setting up your email accounts, printing on campus, accessing course information, and more!

Still have questions? Contact the Technology Service Desk at 336-278-5200 or servicedesk@elon.edu for help any day of the week.

Accounts and Email

Elon Account

All Elon students are provided with an Elon account (username and password) that grants access to a variety of resources including email, Moodle, network storage, and campus computers.

Learn more about Elon accounts

OnTrack

Students may use OnTrack to register for courses and view schedules, grades, and transcripts. Please remember that your OnTrack password may be different than your Elon username and password.

Access OnTrack

 

Note: Usernames and passwords for accounts are distributed to students at different times depending on their starting term. If you begin classes in the fall and have already paid your enrollment deposit, you will receive your username and password in mid-April. If you begin classes during winter, spring, or summer terms, you will receive your username and password within two weeks of paying your enrollment deposit. Once you have received your username and password, please enroll in the Elon University Self-Service Password Maintenance Site at www.elon.edu/password to have immediate, online access to change your password. If you have a problem with your username or password, please contact the Technology Service Desk at 336-278-5200.

Email (via Gmail)

Elon has a partnership with Google to provide all students access to the Google Suite (G-Suite) for Education. G-Suite provides students with a plethora of communication/collaboration features including Google Drive (create/share documents), Google Calendar, Google Talk (instant messaging), and Gmail, Elon’s official email service for students.

Access the G-Suite: www.elon.edu/email



Connecting

Connecting to the Internet

Mobile devices and laptops: Use elonu-secure

To connect mobile devices and laptops to Elon’s wireless internet, connect to the elonu-secure network and log in with your Elon username and password.

Smart devices: Use elonu-connect

To connect smart TVs, Rokus, gaming consoles, or wireless printers, first register the device on Elon's MyDevices Portal and follow these step-by-step instructions. Once registered, you may connect your device to the elonu-connect network to access the internet.

Wired access via Ethernet cables:

Although some residence halls still have wired ethernet ports for internet access, Elon is beginning to phase out these ports. This past summer, the following residence halls were converted to wireless-only: Barney, Brannock, Carolina, Hook, Oaks A-F, Park Place, Smith, Sloan, Virginia, and West. This trend will continue for the next few years until residence halls are 100% wireless.

 

Please note that personal wireless routers are prohibited on campus because they interfere with the campus network and result in poor connectivity. If you need additional ports in a residence hall room, consider purchasing a wired switch or hub.

Setting Up Your Tv 

Philo

Television service for students living in Elon’s residence halls is provided via Philo. Philo delivers live TV and DVR capabilities to your laptops, tablets, smartphones and TV sets anywhere on the campus network.

HBO GO

Students living in on-campus residence halls (not properties leased by the University) have access to HBO GO with their Philo account. Additionally, HBO GO is accessible off-campus via computers or smart devices as long as you are registered as living on-campus. Please note: HBO GO access on set-top boxes (Rokus, Playstations, etc.) is only available on-campus.

Learn more about HBO GO



Equipment

Computer Purchasing

New students can bring either a Mac or PC to campus, whichever they feel most comfortable with. Upon purchasing a computer, remember to ask about the possibility of educational discounts.

Learn more about purchasing a computer

Telephones and Mobile Devices

The telephone jacks in residence hall rooms are not active. Please use the telephones in residence hall common areas to place local and/or emergency calls. Common area telephone lines are unable to receive phone calls. 

Dialing from on-campus and off-campus

Cell Phone Range Extender: If you find that you are not getting a sufficient mobile phone signal in your residence hall room, contact your phone carrier to inquire about purchasing a network extender (cell phone range extenders enhance your network connectivity by serving as a mini cell phone tower in your room).

Media Services

All students, staff, and faculty at Elon are able to check out media equipment for free from the Media Services desk located in Belk Library 101. For more information on available equipment, policies, and more, check out the Media Services website. 



Getting Help

Technology Service Desk

The Technology Service Desk is the single point of contact for questions and problems relating to technology. The Technology Service Desk can answer questions about software, reset your password, and more. Help is just a phone call (or email) away.  [336-278-5200 or servicedesk@elon.edu]

Learn more about the Technology Service Desk

Technology Wiki

The Technology Wiki is your source for how-to information and support documentation specific to Elon.

Access the Technology Wiki

elite Program (elite - Emerging Leaders in Technology @ Elon)

The elite Program provides staff, faculty, and students with walk-in technology support in Belk Library. Elite students staff the Belk Library Service Desk and answer a variety of technology questions. Elite students are also available in the TLT office and can provide consultations on a variety of technology topics including Moodle, WordPress, and WebEx.

Learn more about the elite Program



Learning Resources

Course Access (via Moodle)

You will use Moodle to access course information, class announcements, course materials, syllabi, assignments, and more. Get started with Moodle via the link below. 

Access Moodle

Learning On Demand

Learning On Demand is a curated repository of educational videos produced by Elon faculty, staff, and students. Videos are open to the public and include speakers, presentations, campus events, and academic resources.

Access Learning On Demand

Lynda

Elon has a partnership with Lynda.com to provide free on-demand software training to all campus users. Lynda training offers over 1,000 video tutorials on leading software topics like Microsoft Office, Adobe Creative Suite, audio and video editing applications, and many more. These high-quality tutorials are taught by industry experts and are available 24/7 for convenient, self-paced learning.

Learn more about Lynda

Maker Hub

Open to all students, staff and faculty, the Maker Hub is an open workshop complete with 3D printers, sewing equipment, CNC machine, laser engraver, and more. Check out the original Maker Hub located in Harper Hall within the Colonnades, and the second location in the Elon Town Center above Pandora's Pies.

Learn more about the Maker Hub



Printing

Students may print from their personal computers to Print Management locations all across campus. This resource alleviates any need for a personal printer. If you decide to bring a personal wireless printer to campus, please see our documentation regarding connecting wireless devices to the elonu-connect network. We recommend that you turn wireless printers off when not in use to avoid the possibility of others printing to your device.


Safety & Security

E-Alert Emergency Text Messaging

Sign up to receive text messages about campus emergencies, class cancellations, and vital weather information through e-Alert. Visit emergency.elon.edu for more information.

LastPass

Elon offers you free premium access to LastPass, a password management tool that takes all the effort out of managing your passwords. LastPass offers password generation tools and automatic form filling, as well as automatic login/password completion. Once LastPass is up and running, you'll never have to worry about remembering passwords again!

Learn more about LastPass

LIVESAFE app (for Android and iOS)

LiveSafe gives users two-way communication direct to Campus Safety & Police. With a built-in SafeWalk feature, students can invite others to “virtually escort” them by monitoring their location on a map. Additionally, this app broadcasts important security notifications sent by the Elon University Police Department. 

Download for Android

Download for iOS

Phoenix Card

The Phoenix Card is the official Elon ID card for faculty, staff, and students. Use this card to gain access to buildings (after hours), athletic and cultural events, the gym, and to check out books/media/equipment from the library. Using Blackboard, you can place Phoenix Cash on your card; Phoenix cash is accepted at eating establishments across campus and at area restaurants. The Phoenix Card office is located in McCoy Commons 201.

Learn more about the Phoenix Card



Software

Microsoft Office

New Elon students may download a complimentary license of Microsoft Office and Microsoft ForeFront EndPoint Protection (anti-virus/anti-spyware) by using their student email account. 

Learn more about getting Microsoft Office for free

Adobe Creative Cloud

All Elon students may access the full Adobe Creative Cloud suite including Photoshop, Illustrator, and AfterEffects at a discounted rate by signing up with their student email address. 

Learn more about purchasing Adobe Creative Cloud

On-Demand Software (via VirtualApps)

Before you buy software, be sure to check out software available via VirtualApps. Currently available software on VirtualApps includes IBM SPSS Statistics, Kinovea, SAS, and Wolfram Mathematica. This software is available 24/7 and can be accessed anywhere in the world with an internet connection.

Learn more about VirtualApps