The Office of Information Technology: Driving Innovation, Connection, and Growth

At Elon University, Information Technology (IT) is more than a service provider—it is a strategic partner dedicated to fostering innovation, enhancing the campus experience, and empowering the university community. As technology rapidly evolves, so must our approach to supporting teaching, learning, operations, and security.

The creation of this plan was strategically aligned with Boldly Elon, the university’s 10-year strategic vision. By anchoring our work in its values and priorities, we ensure that IT initiatives not only support but also accelerate Elon’s aspirations in areas such as student success, learning innovation, and operational excellence.

Our strategic plan is designed to be agile and forward-thinking, ensuring that we anticipate needs, adapt to emerging challenges, and drive meaningful progress.

Guided by our core values of collaboration, innovation, and resilience, we are committed to advancing Elon’s mission through six key themes that define our vision for the future. These themes provide a broad framework for the work we will pursue, ensuring that our efforts remain aligned with the university’s evolving priorities while positioning IT as a proactive leader in higher education technology.

Strategic Themes

Teaching and Learning Innovations

Elon IT is committed to leveraging technology to enrich the educational experience, fostering creativity, collaboration, and engagement across all learning environments. We support inclusive and accessible education, integrate emerging technologies like AI, and enhance multimodal learning experiences. By strengthening partnerships with faculty, students, and campus units, we ensure that technology serves as a catalyst for academic success and pedagogical innovation.

Information Systems Vision and Data Analytics

In an era of data-driven decision-making, Elon IT is enhancing how the university collects, secures, and utilizes information. We are improving governance, streamlining systems, and modernizing processes to ensure efficiency, accuracy, and accessibility. Our goal is to empower faculty, staff, and leadership with the tools and insights needed to drive informed decisions, optimize operations, and support the university’s long-term success.

Cyber Resilience and Data Privacy

With the growing complexity of cybersecurity threats, Elon IT is committed to strengthening the university’s defenses while maintaining privacy and accessibility. We take a proactive, data-centric approach to safeguarding information, implementing best practices in governance, and fostering a security-aware culture. By continuously assessing risks and adapting to new challenges, we protect Elon’s digital assets and ensure compliance with industry standards.

Infrastructure Sustainability

A reliable, scalable, and future-ready technology infrastructure is essential for supporting Elon’s dynamic campus environment. IT is focused on optimizing network connectivity, data storage, and computing resources to enhance performance and sustainability. Our approach ensures that infrastructure investments align with the university’s long-term growth, providing the foundation needed for an exceptional campus experience.

Talent Development

The strength of Elon IT lies in its people. We are dedicated to fostering a culture of continuous learning, professional development, and mentorship to ensure that our team remains innovative and highly skilled. By investing in career pathways, leadership training, and a supportive work environment, we empower IT professionals to thrive and contribute to the university’s success.

Technology Experience

IT plays a critical role in shaping how students, faculty, and staff interact with technology daily. We are committed to enhancing the usability, reliability, and accessibility of IT services through strategic improvements, streamlined support, and user-centered design. Whether through modernizing applications, expanding support services, or refining communication strategies, our focus remains on creating an intuitive and efficient technology experience for the entire campus community.

Moving Forward Together

Elon IT remains steadfast in its commitment to agility, excellence, and collaboration. As we navigate the evolving technology landscape, we will continue to adapt, innovate, and partner with the campus community to provide the best possible IT services and solutions. Our strategic plan reflects not only our ambitions but also our determination to ensure technology serves as a driving force for teaching, learning, research, and university operations.

Through these efforts, we reaffirm our role as a trusted, proactive partner in shaping the future of Elon University.