All medical and psychological emergencies should be directed to 9-1-1 FIRST.
Crises or non-emergencies that occur during normal working hours should be referred first to the Office of Student Health and Wellness at (336) 278-7200.
Parents or students who have an afterhours or weekend crises or emergency (non-life threatening) situations should access the Student Life Emergency Response System by calling Campus Safety and Security at (336) 278-5555. The Campus Safety and Security dispatcher will dispatch the situation to the appropriate response person. Someone will contact you within 30 minutes.
As with medical emergencies, students who are experiencing a psychological emergency at any time should call 9-1-1 immediately, especially if there is potential danger or harm to self or others or you need immediate assistance.
Students experiencing a psychological crisis (that does not involve potential danger or harm to self or others) or feel they need to speak to a counselor immediately, may contact Campus Safety and Police at (336) 278-5555 and ask to speak to the Counselor on Call. You will need to provide your contact information. Campus Safety and Police will relay the message to the Counselor on Call who will call you to assess the situation and determine steps for additional support or follow-up. Please allow up to 30 minutes for a response.