Undergraduate Semester Payment Plans

Students or their authorized users can enroll in a semester-based payment plan. Each term allows for one active plan per student, and each plan can have only one owner—multiple plans per term are not supported. Since the payment plan is a formal agreement between the plan owner and the University, only the designated owner can manage payment methods tied to the plan.

If the student enrolls, they become the plan owner and will receive all related communications. In this case, authorized users will not automatically receive email updates. However, if an authorized user sets up the payment plan, they become the plan owner and will receive all payment plan emails—along with the student.

All payment plan notifications will be sent to the plan owner. If the student is the plan owner, only the student will receive payment plan communications. If the authorized user is the plan owner (i.e., the authorized user enrolled via the authorized user portal), both the authorized user and the student will receive communications. If an authorized user enrolls in a payment plan in the student’s e-Bill portal rather than in the authorized user’s portal, the student will be the plan owner, and therefore, the authorized user will not receive notifications.

There is a $50.00 nonrefundable enrollment fee for each semester the payment plan is utilized. There is no monthly interest charge. For the Fall and Spring payment plans, the $50 nonrefundable enrollment fee is due at the time of enrollment. The enrollment fee is deducted from your bank account or charged to your credit card, depending on your chosen method of payment.

Your student account balance could change over the course of a semester (for example, due to a change in registered credit hours), which will result in your payment plan balance being adjusted accordingly during the monthly rebalancing process. This automatic adjustment ensures that your account will be fully paid by the end of the payment plan term.

Rebalancing takes place periodically (reflected in the notification timeline) to ensure advanced notification is provided to the plan owner and that balances are satisfied regardless of a change in activity.

To enroll in a payment plan, students and authorized users can start the process by logging in to e-Bill and selecting the Payment Plan tab. You will see the payment plan installment options available to you. The earlier you enroll in a plan, the more installments will be available. Please be sure to note the expiration date on each offer. Once you decide to activate a plan, you will receive an email confirming your enrollment. You may log in to e-Bill at any time to see the status of your plan.

International Payment Plans

International payment installments are due on the 15th of each month that a plan is active and must be submitted manually each month to ensure accurate exchange rates. The plan owner will receive reminder notifications prior to each payment due date (10 days and 5 days prior to installment due date). Note that international payments (using a non-US bank-issued credit card) will incur a 3.95% transaction fee and have a $3.00 minimum.

Find more information about international payments.

Installment Dates

Payments are automatically processed on the 15th of each month within your plan. The plan owner will receive a notification before each installment withdrawal. If the student owns the payment plan, their Authorized User will not receive notifications. However, if an Authorized User owns the plan, both the Authorized User and the student will be notified.

Failed Payments

You will receive notification before any installment is processed to give you an opportunity to make sure sufficient funds are available to process each upcoming installment. If two consecutive installments fail for any reason, the payment plan will be automatically terminated. This might occur if a credit card transaction is declined, an eCheck is returned for insufficient funds, or your bank account is closed. You will also be charged a $30 non-refundable NSF fee for each failed payment plan installment. If you wish to reactivate your plan after termination occurs, you must contact Student Financial Services directly for assistance.

Reactivating a failed Payment Plan

Payment plans may be canceled if the enrollment fee or an installment payment fails. Common reasons for payment failure include incorrect bank or credit card information, an expired card, using business or savings accounts, or insufficient funds. If a plan is canceled, the plan owner will be notified and informed of the reason for the failed payment.

To request reactivation, please email sfs@elon.edu. Once access is granted, the plan owner will see a “Reactivate” option under the Payment Plan tab in e-Bill. Please note that only the plan owner can reactivate the payment plan. 

Multiple Payment Plans

Students can have only one active payment plan at a time during an academic term. Even if a student has more than one authorized user, the student may only have one payment plan for a payment plan period. For example, two authorized users cannot both have a Fall-term payment plan for the same student in the same semester.

Students, or one of the student’s Authorized Users (AU), can enroll in a Semester Payment Plan. If the Student is the owner of the plan, multiple Authorized Users can make payments towards the plan. If the Authorized User is the owner, only that AU can make payments towards the plan; however, other AUs can still make payments to the student’s account as a whole.