Associate Professor Haya Ajjan shared how organizations are using artificial intelligence to make their brand experience more personalized and predictive.

During the “Artificial Intelligence: The Next Marketing Frontier” session, Ajjan and Greg Marshall, Charles Harwood Professor of Marketing at Rollins College, presented how organizations are using artificial intelligence, such as Watson Analytics, for social media brand analysis, marketing promotion campaigns, and customer retention.
The Direct Selling Education Foundation sponsored the session, which attracted about 250 executives and managers in the direct selling industry.