The University Mail Services is located on the main floor of the Moseley Center. All students are assigned a mailbox. Mail box assignments and combinations can be obtained by using your OnTrack account.
All mail should be addressed in this format:
Through the interoffice and mailbox service, mail may be sent free of charge to other students (name and box number required) and faculty (name and box number required).
The University Mail Services is a USPS Unit. We offer most window services (i.e. express, global priority, registered, certified, and insured mail). Stamps can be purchased. Phoenix Card is honored as payment.
The Mail Services window schedule is Monday through Friday from 8:30 a.m. to 5:00 p.m. and Saturday 11 a.m. to 2 p.m. Mail is scheduled for delivery in mailboxes by approximately 11:00 a.m. Mail is dispatched to the Elon Post Office daily at 4:00 p.m.
We do accept mail from Federal Express, DHL, and UPS They deliver between 10:30 a.m. and 1:00 p.m.
New Packaged Delivery Process:
Mail Services has purchased new software to better serve students and notify them of package arrivals. When a package is received in Mail Services the package is scanned and assigned a barcode. An email notification is then sent to the student informing them they have a package available for pick up in Mail Services.
Effective August 12th the following procedure will be implemented for a student to pick up a package:
1. The student receives an email notification that a package has been received.
2. The student comes in person to the Mail Services window in Moseley to pick up their package.
3. A valid Phoenix Card must be presented in order to pick up a package.
4. The student signs for the package.
Students should pick up packages promptly. Packages not picked up within 30 days will be returned to the sender.
ATTENTION OFF CAMPUS RESIDENTS
UPS, DHL, and Fed EX are requesting that all packages go to your off campus address. The reason for this request, is in controlling the damage to the packages, as well as the proper routing, of your packages.