Appeals & Tow-Away Process

Appeals Process:

Any student wishing to appeal a parking citation or decision must  print the appeal form located at:
Click here to download the Parking Violation Appeal form.

Appeals must be submitted by 5 p.m. on the seventh day after the citation has been issued.  The initial review will be conducted by the Campus Safety and Police Technical Services Coordinator who will render an initial decision.  The initial decision will be sent back to the students’ campus box for those who have a campus box number living on campus, and for those students who live off-campus the initial decision will be sent by e-mail.

The written appeal must be clear, specific, and contain a detailed statement regarding the grounds for appeal. The initial decision will be made on the basis of the written appeal.  Appeals are not granted on the basis of disagreement with parking policies or assignments. Only appeals based on the following grounds will be considered:

New Facts/Information
Discovery of substantial new facts that were not reasonably available at the time the initial citation was issued.  If the appeal is based on substantial new facts the request must outline the following:
• Source of new information and complete explanation of that information; include any written  documentation
• Name(s) of who can present this information;
• Reason(s) why this information may contribute to a decision other than that which was originally made.

Procedural Error
If it is believed there was a substantial violation of the citation procedure the appeal request must outline the following:

  • Citation of specific procedural errors with appropriate reference;
  • Reason(s) why procedural error was not mentioned in the original hearing; and
  • Reason(s) why correction of error can contribute to a decision other than that which was originally made.

If after receiving the decision of the Technical Services Coordinator the student wishes further review of the appeal, the student should request the review directly by e-mailing Dr. Jana Lynn Patterson, Associate Vice President for Student Life and Dean of Students at  Request for review by Dr. Patterson must be made within five working days of the initial decision rendered.  The decision of the Associate Vice President/Dean of Students is final.

After the submission of a request for an appeal, all citations remain in effect until a final decision is made and communicated to the student and the Office of Campus Safety and Police.

Tow-Away Zones

Any vehicle parked in a tow-away zone will be towed immediately! Tow-away zones include any traveled portion of a street and/or parking lot, fire lanes, handicap spaces, parked on the grass or sidewalk, maintenance spaces, tram path, visitor's lot, or any other area that may be deemed a safety hazard.

Vehicles left in Hunt Softball lot on Williamson Ave., Schar Center lot, Inman lot, Global Neighborhood lot, McMichael Center or Koury/Fine Arts parking lots and Ingold lot on Game-Day will be towed.

Student cars will be towed from all faculty/staff parking areas Monday-Friday (year round) between the hours of 7:30 a.m. and 6:00p.m.!  If the tow truck has arrived on the scene to tow a vehicle, the owner is responsible for paying the fine and tow fee in the Traffic office, 416 N. Williamson Ave (Oaks Commons) prior to picking up the vehicle. All non-registered vehicles will be ticketed and/or towed. Vehicles that are towed receive a violation fine in the amount of $50.00 or $100.00 (see Traffic Violations & Fines) and a towing fine of $70.00 each, totaling $120.00 or $170.00. Football Game Day tows are fined for the "Tow Only", which is $70.00.

Tow-Away Process

Two or more violations will result in vehicle being towed. Two or more unpaid parking fines may also result in loss of vehicle operations on campus.

Payment of Traffic Violations and/or Tows

All fees and fines can be paid in the Traffic office in Oaks Commons, Mon-Fri, 7:30am-4:30pm. Traffic office will accept payment by Phoenix card, check or money order. NO CASH OR CREDIT CARDS WILL BE ACCEPTED.