What Happens Once A Referral Is Shared?


Where Does the Referral Go?

Once a referral is submitted, it is shared with staff in Student Care and Outreach.  Depending on the circumstances, the concerns involved may also be shared with other professional staff who will assist in providing support. Once reviewed, an assigned staff member will typically contact the person reporting the concern to thank and update them on next steps. This typically happens within one to two business days of the referral being made.


Will Someone Meet with the Student?

Based on the information provided, someone from our office may reach out to the involved student directly or work with other colleagues in Student Life to discuss the concerns that have been shared.  These meetings are generally non-confrontational and are designed to help the student navigate any additional difficulties they may be experiencing.  Not all referrals result in a face-to-face meeting with the student.  In many situations, staff can and do provide consultation advice to the person sharing the concern and ask that they follow-up with additional resources to make sure the student is aware of appropriate campus resources.


What Updates Are Provided:

When possible and appropriate, we will provide an update to the person making the referral on actions that have been taken.  The amount of information that is able to be shared in any update is limited substantially by federal privacy laws (including FERPA).