What is a Technology Champion?

An Elon Technology Champion is a liaison between Instructional & Campus Technologies (I&CT), their department/area and the Elon community.

A Champion provides first line support and coaching and identifies training needs for all members of the Champion’s department/area.  As an advocate, a Champion brings technology initiatives and knowledge to their area on behalf of I&CT and lobbies for their peers in relation to technology resources and support.

Mission Statement

We are a network linking the Elon community to improve technology utilization as a resource liaison for our peers.

Benefits

A Technology Champion increases their knowledge and the assistance provided to colleagues allows their department/area to become more efficient.  As the level of expertise rises, the department/area can explore new projects and ideas more easily.  A communication network with other Champions helps increase University business process knowledge and expands awareness.

From a personal standpoint, being a Champion is a good leadership opportunity.  Champions are technology leaders in their area and have the satisfaction of helping others.  Working closely with I&CT allows for the opportunity to provide feedback and input on new technology initiatives.  Additional benefits include:

  • Early access to new software
  • Increased access to training
  • Conference attendance with supervisor/I&CT approval
  • Customized professional development

Responsibilities

  • Improve utilization of technology
  • Provide first line support for department/area peers to answer specific system functionality questions
  • Determine training and coaching needs for department/area peers
  • Coordinate higher level learning with I&CT trainers
  • Conduct testing on software updates
  • Provide input and feedback on technology projects
  • Coordinate documentation specific to the technology in the Champion’s department/area
  • Communicate with other Champions to share process improvement across campus

Qualifications

  • Enthusiastic and positive attitude
  • Open and adaptable to change
  • Strong communication skills
  • Problem solver
  • Willingness to learn
  • Approachable
  • Basic technology skills