Parent Information

Counseling related emergencies should call 9-1-1.

Parents, friends or concerned others may contact Counseling Services at (336) 278-7280 during business hours  for information on how we might be helpful to your student. We will be happy to discuss our services with you and provide some tips on how to encourage your student to make an appointment.

Please understand that, according to federal and state law, once a student has made an appointment, we cannot reveal information about the individual unless he or she provides written permission.

In certain circumstances, staff will contact a parent or other emergency contact directly. Among these are:
• If a student is judged to be in serious violation of university policy, the university may call and ask that parents take their student home for an assessment.
• If a student has threatened or attempted suicide, an Elon administrator will notify the parents and discuss the incident. In some cases, the university may require the student receive treatment at home. The University may require psychological assessment before returning to campus.
• In the case of a student returning home for assessment and treatment, the university will require the student to provide a statement from the treating professional that a return to college is safe and appropriate.

Students who are not experiencing a crisis situation but who may be experiencing some level of psychological and/or emotional distress are encouraged to contact Counseling Services at (336) 278-7280 during regular business hours to arrange a meeting with a counselor.  Students who are not experiencing an emergency or crisis may also access our Mental Health Online Screening tool. This tool will help direct students to resources.

More information about accessing emergency response resources after hours may be found at The Student Life Emergency Response System or by calling Campus Safety and Police at (336) 278-5555.

Student Concerns Outreach: Family, friends, faculty/staff, and concerned others are encouraged to contact Whitney Gregory, Director of Health Promotion & Student Concerns Outreach at (336) 278-7200 or Whitney Gregory  to express general concerns about the well-being of a student ( poor academic performance, missing classes, student not connected socially, etc.) . The matter will be referred to a member of the Student Concerns and Threat Assessment Team for follow-up.