For life-threatening emergencies, call 911 for immediate assistance.

Situations that indicate emergency response include but are not limited to:

• suicidal behaviors or gestures
• violence or threats of violence toward others
• self-injury needing immediate medical attention
• exhibiting highly erratic or unusual behavior
• mental confusion or disorientation
• out of control behavior
• serious side effects to psychotropic medications
• significant impairment or overdose on any medication, illicit drugs, or alcohol

For urgent mental health needs, crisis assistance is available 24/7 by calling (336) 278-2222 to reach the Counselor-on-Call.

The Counselor-on-Call will complete a brief risk assessment of the situation, recommend crisis management interventions, and identify additional supports or follow-up to ensure safety. This may include a referral to the hospital for an in-person assessment and may include the involvement of University administrative staff.

Urgent mental health needs may include:

• current or recent thoughts of harm to self or others
• engaging in self-injury, but not needing immediate medical attention
• experience of a recent trauma
• experiencing hallucinations, delusions, disorganized thinking and/or behavior
• exhibiting highly erratic or unusual behavior
• serious concerns about the welfare or safety of a student

Crisis assistance is different from a regular counseling appointment. A provider will conduct a brief risk assessment and then provide the appropriate support, resources, and stabilization necessary to ensure safety. The student may be referred for a follow-up care with a provider within Counseling Services or a community resource, as appropriate.

For concerns that does not require emergency intervention, reach out to Student Care and Outreach by submitting a Student Care Referral.

Additional Local Emergency & Crisis Resources:

• Alamance Regional Medical Center, 1240 Huffman Mill Rd, Burlington, NC 27215
• RHA Health Services Crisis Center, 2732 Anne Elizabeth Drive, Burlington, NC 27215
• Cone Health Behavioral Health Hospital, 700 Walter Reed Drive, Greensboro, NC 27403 — 24-hour HelpLine (336) 832-9700 or (800) 711-2635.

National Crisis Resources:

• National Suicide Prevention Lifeline at (800) 273-8255 (TALK)
• Crisis Text Line (Text: 741741) to message a trained crisis counselor