For life-threatening emergencies, call 911 for immediate assistance.

Imminent safety concerns may include:

• Suicidal behavior or threats
• Homicidal threats
• Self-injury requiring medical attention
• Mental confusion or disorientation
• Serious side effects to psychotropic medications
• Overdose of any medication or illicit substance

Crisis assistance is available 24 hours a day for urgent mental health needs. If your concern is not urgent, we ask that you contact Counseling Services during regular business hours to speak with a provider and/or schedule an appointment.

  • During business hours (Monday through Friday, 8:00 a.m. – 5:00 p.m.), call Counseling Services at (336) 278-7280 or come directly to the office and indicate that you are in crisis.
  • After business hours, call Campus Safety and Police at (336) 278-5555, and ask to speak with the Counselor-on-Call.

Urgent mental health needs may include:

• Current or recent thoughts of harm to self or others
• Engaging in self-injury, but not needing immediate medical attention
• Experience of a recent trauma
• Experiencing hallucinations, delusions, disorganized thinking and/or behavior
• Exhibiting highly erratic or unusual behavior
• If there are serious concerns about the welfare or safety of a student

A crisis triage is different from a regular counseling appointment. A provider will conduct a brief risk assessment and then provide the appropriate support, resources, and stabilization necessary to ensure safety. The student may be referred for a follow-up care with a provider within Counseling Services or a community resource, as appropriate.

Additional Local Emergency & Crisis Resources:

• Alamance Regional Medical Center, 1240 Huffman Mill Rd, Burlington, NC 27215
• RHA Health Services Crisis Center, 2732 Anne Elizabeth Drive, Burlington, NC 27215
• Cone Health Behavioral Health Hospital, 700 Walter Reed Drive, Greensboro, NC 27403 for 24-hour immediate face-to-face assessment.
• Cone Health Behavioral Health Hospital (Greensboro) 24-hour HelpLine (336) 832-9700 or (800) 711-2635.

National Crisis Resources:

• National Suicide Prevention Lifeline at (800) 273-8255 (TALK)
• Crisis Text Line (Text: 741741) to message a trained crisis counselor