TimelyCare (24/7 Virtual Health and Wellbeing Services for Elon Students)

 

 

Elon has partnered with TimelyCare to offer virtual health and wellbeing services and programs for students. TimelyCare gives students access to a provider for their medical and mental health needs, including acute, in the moment needs and on-going mental health support. The service provides access to 24/7 mental and medical virtual health care, and students have enhanced access to Scheduled Counseling, Psychiatry (by referral) and Health Coaching services. All of this will be available 24/7 from anywhere in the United States, with no cost to visit!

  • Medical: 24/7, on-demand or scheduled access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more
  • TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at anytime
  • Scheduled Counseling: scheduled options to speak to a licensed counselor (up to 12 visits per year)- evening and weekend appointments are available
  • Health Coaching: access to a nutritional specialist to help students adopt healthier lifestyle behaviors related to sleep issues, weight management and more
  • Psychiatry: limited services available by referral; please contact Counseling Services at (336) 278-7280 for more information
  • Group Sessions: Weekly Guided Meditation and Yoga Group Sessions, plus specialized discussions throughout the year.

Accessing care is simple. Students can go to timelycare.com/elon to register with their name and school email address.

Once a student is registered they can then have visits from any web-enabled device – smartphone, laptop, or desktop. TimelyCare is available 24/7 from anywhere in the United States (when students are away from campus, during breaks and holidays).

Frequently Asked Questions

Who can use TimelyCare?

Any Elon University student. We welcome and encourage all undergraduate, graduate and law students to register and access the full array of services.

What services are available?

There are six services available:

  • Medical: 24/7, on-demand or scheduled access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more
  • TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at anytime
  • Scheduled Counseling: scheduled options to speak to a licensed counselor (up to 12 visits per year)
  • Health Coaching: access to a nutritional specialist to help students adopt healthier lifestyle behaviors related to sleep issues, weight management and more
  • Psychiatry: services provided by referral
  • Group Sessions: Weekly Guided Meditation and Yoga Group Sessions, plus specialized discussions throughout the year.

How much does a TimelyCare visit cost?

Zip, zero, zilch! TimelyCare services are free to all Elon University students.

Is there technical support for TimelyCare?

Yes! There is 24/7 phone, e-mail and chat support available on the TimelyCare website.

 

Health & Wellness Emergencies

Students experiencing emergency medical situations requiring immediate attention should call 911.

Other questions about TimelyCare services can be directed to the Office of the Dean of Students at (336) 278-7200 during operational hours or DeanofStudents@elon.edu