What if the student does not electronically sign and submit their timesheet on time?
The student will not be paid on a timely basis. Electronic time reporting is a commonly used tool and familiarity with it will benefit the student in future employment situations as either an employee or supervisor of employees. In order for the student to be paid, you must submit a Payroll Check Request, available on the Accounting website, or contact Renie Thompson at 278-5284.
What if a supervisor is gone at the end of the payroll?
Each student employee is assigned an alternate supervisor who can review and approve time. The primary and alternative supervisor should coordinate who will approve student timesheets each period.
What if a student worked in an earlier pay period but didn’t record all of their hours and now the timesheet is not accessible?
The supervisor will need to contact Renie Thompson in Payroll at 278-5284 and submit a Payroll Check Request for the missed pay. Students should record and submit hours worked during the correct time period. It is imperative that employees do not “stockpile” hours in order to receive one lump sum payment.
What if a student entered her/his time on the wrong position?
During the pay period and before the student has checked the box to submit her/his hours for supervisor approval, the employee can delete the incorrect hours and enter them on the correct timesheet.
If the employee has submitted the timesheet and the supervisor has not yet approved it, the supervisor can reject the timesheet so the employee can enter it on the correct position or the supervisor may correct the timesheet directly.
If the employee and the supervisor both approved the hours for payment, the supervisor needs to submit an Expense Correction Form to Renie Thompson in Payroll so that the proper budget is charged for the pay. The Expense Correction Form can be found at http://www.elon.edu/e-web/bft/accounting/budget.xhtml.
What if I don’t see all the students listed for those who report to me?
If a student employee is not listed, that person or position may not have been assigned to Web Time Entry in the system yet. Note that students will not be set up with access to Web Time Entry and should not be working until their work agreement is completed and submitted.
First, contact Jamie Canada in Human Resources at 278-5560 to ensure the work agreement has been entered. Finally, contact Renie Thompson in Payroll at 278-5284 to ensure there are no other problems.
What is the difference between a primary supervisor and an alternate supervisor?
All students should have both a primary and alternate supervisor. The primary supervisor should be their day-to-day supervisor, the one who will generally know when a student works and the one who will generally approve the student timesheet each month. The alternate supervisor may be one of many things: 1) a back-up to the primary supervisor in case of the primary supervisor's absence; 2) an individual responsible for monitoring departmental student employment compared to budget; 3) a second supervisor in the case of a student that reports equally to two supervisors.
What if my student employee is paid by stipend?
Check requests for stipends already submitted will be paid as previously calculated, once per month on the Student payroll closest to the 15th of the month. All new check requests for stipends will be paid using the bi-weekly schedule. Contact Renie Thompson in Payroll at 278-5284 with any questions.
What if my student employee does not sign their timesheet but I approve it?
A student will only be paid for timesheets submitted with an electronic signature AND supervisor approval. If a timesheet is submitted with no signature but has supervisor approval, the time will not be paid. In order for the student to be paid for those hours worked, the supervisor must submit a Payroll Check Request to Payroll. Contact Renie Thompson in Payroll at 278-5284 with any questions.
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