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All Elon faculty and staff are provided with an Elon account (username and password) that grants you access to a variety of resources including email, Moodle, network storage, campus computers, etc. You are also provided with an OnTrack account (see “OnTrack” below for a description). Although the username should be the same, the password may be different (if you change your Elon account password, this does not change your OnTrack password).
Sign up to receive text messages about campus emergencies, class cancellations, and vital weather information through e-Alert. Visit emergency.elon.edu for more information.
All Elon faculty and staff are provided with an official Elon email account. To check your email, use one of the following supported email clients:
Connect your mobile device to email
Elon offers a wide range of instructional technology services and support.
OnTrack is a secure site that provides numerous online services to the Elon community. Employees may use OnTrack to review budgets, submit and/or approve bi-weekly timesheets, view payroll vouchers, view vacation/sick leave and more. Faculty use OnTrack to access class rosters, view advisee files, and enter grades online. Remember that your OnTrack password may be different than your Elon username and password (see Accounts & Passwords above for more information).
The Phoenix Card is the official Elon ID card for faculty, staff, and students. Use this card to gain access to buildings (after hours), athletic and cultural events, the gym and to check out books/media/equipment from the library. Using Blackboard, you can place “Phoenix cash” on your card; Phoenix cash is accepted at eating establishments across campus and at area restaurants. You can also have funds directly deposited in your Phoenix cash account (forms available in the Phoenix Card office). The Phoenix Card office is located in McCoy Commons 201.
Printers and printing stations are located throughout Elon in offices, computer labs, and several publicly accessible places. Some printers (Ricoh) include “DocSend” or "eCopy ShareScan" units that enable you to scan documents and deliver to recipients via email, network storage, jump drives, or to print.
RightFax enables users to send and receive faxes directly from their computer. Although you can always send a fax via a DocSend unit, to receive a fax on your computer you must have a RightFax account (if you do not have an account, request an account via the Technology Help Desk at 336-278-5200 or helpdesk@elon.edu).
If a new phone needs to be installed or there is an issue with the existing phone, please direct questions about telephone service to the Technology Help Desk at 336-278-5200 (or helpdesk@elon.edu).