Faculty/Staff Technology Guide


Elon Account

All Elon faculty and staff are provided with an Elon account (username and password) that grants access to a variety of resources including email, Moodle, network storage, and campus computers.


Staff and Faculty may use OnTrack to review budgets, submit and/or approve bi-weekly timesheets, view payroll vouchers, view vacation/sick leave, and more. Faculty may also use OnTrack to access class rosters, view advisee files, and enter grades online. Please remember that your OnTrack password may be different than your Elon username and password.

Access OnTrack

Communication & Collaboration


All Elon faculty and staff are provided with an official Elon email account through Microsoft Office 365. To check your email, use one of the following supported email clients:

  • Microsoft Outlook 2016 (for Windows)
  • Microsoft Outlook 2016 (for Macs)
  • Outlook Web Access (access email/calendar from a web browser): www.elon.edu/email

Connecting your mobile device to email:

OneDrive for Business

OneDrive for Business provides a place in the cloud for faculty and staff to store, share, and sync work files. You can update and share your files from any device and you can even work on documents with others at the same time. 

Learn more about OneDrive for Business


WebEx is a web conferencing tool that allows faculty, staff, and students to collaborate with anyone through impromptu and scheduled meetings. WebEX also allows you to host virtual events or bring a global expert into the classroom. 

Learn more about WebEx


Remote Access via VPN

The VPN (virtual private network) is used to connect to network resources while off-campus. This is often needed to access Colleague or other restricted applications.

Learn more about using VPN

Wireless Access

Elon University maintains a robust wireless network throughout campus, including several outdoor areas between buildings. 

Learn more about Elon's wireless network

Event Management

All events sponsored by faculty or staff must be registered through the Office of Campus Center Operations in the Moseley Center using the 25Live event management system.

When registering an event, it is important to complete and submit the request/registration form no less than ten business days in advance. Registration for off-campus events must be submitted no less than fourteen days in advance. The Campus Center will send you an event confirmation when the event has been approved and all spaces have been assigned. Events may or may not be approved on a case by case basis. Please contact Campus Center Operations (336-278-7215) if you have any questions.

Media Services

Media Services provides equipment and technology support to students, staff, and faculty for a wide variety of projects and events. 

Getting Help

Technology Service Desk

The Technology Service Desk is the point of contact for all questions and issues related to technology. The Technology Service Desk can answer questions about software, reset your password, and/or dispatch someone to fix a technology problem in your classroom. Help is just a call or email away!

Teaching and Learning Technologies (TLT)

TLT is comprised of educational technologists, instructional consultants, and multimedia specialists who work to support faculty and staff.

Technology Wiki

The Technology Wiki is your source for how-to information and support documentation specific to Elon.

Access the Technology Wiki

elite Program (Emerging Leaders in Technology @ Elon)

The elite Program provides staff, faculty, and students with walk-in technology support in Belk Library. Elite students staff the Belk Library Service Desk and answer a variety of technology questions. Elite students are also available in the TLT office and can provide consultations on a variety of technology topics including Moodle, WordPress, and WebEx.

Learn more about the elite Program

Instructional Technologies


Moodle is the learning management system utilized at Elon University. Instructors may use the features in Moodle to make course materials available to students, link to resources, post announcements, and more.

Lynda.com (On-Demand Training)

Elon has a partnership with Lynda.com to provide on-demand software training to all campus users. Lynda.com offers over 1,000 video tutorials on leading software topics like Microsoft Office, Adobe Creative Suite, audio and video editing applications, and many more. These high-quality tutorials are taught by industry experts and are available 24/7 for convenient, self-paced learning.

Learn more about Lynda

Instructional Technologies Service Catalog

This catalog contains a full listing of all available instructional technology tools and services including tools to foster student engagement, collaboration, feedback, and communication.

Access the Instructional Technologies Service Catalog

Learning On Demand

Learning On Demand is a curated repository of educational videos produced by Elon faculty, staff, and students. Videos are open to the public and include speakers, presentations, campus events, and academic resources.

Access Learning On Demand

Maker Hub

The Maker Hub is an open workspace where you can use 3D printers, sewing machines, and other equipment for free. Locations include the Collonades and Downtown.

Learn more about the Maker Hub


Kaltura is a Moodle plugin that allows you to easily upload videos to your course. Videos are private and only available to students in your course. Kaltura also offers screencasting and automatic captioning of your uploaded videos.

Learn more about Kaltura

Exam Scoring

Teaching and Learning Technologies (TLT) provides Scantron (bubble sheet) forms and scoring through our office in Belk Library 115. These forms can be used for multiple-choice quizzes, tests, and exams. Scantrons can be picked up or dropped off Monday-Friday from 8am-5pm.

Learn more about Scantrons


Telephones & Mobile Devices

If a new phone needs to be installed or there is an issue with an existing phone, please contact the Technology Service Desk at 336-278-5200 (or servicedesk@elon.edu).


Printers and printing stations are located throughout Elon offices, computer labs, and several publicly accessible places. Some printers (Canon) include the ability to scan and copy documents as well.

RightFax enables users to send and receive faxes directly from their computer. Although you can always send a fax via a DocSend unit, to receive a fax on your computer you must have a RightFax account. If you do not have an account, you may request one via the Technology Service Desk at 336-278-5200 or servicedesk@elon.edu.

Safety & Security

E-Alert Emergency Text Messaging

Sign up to receive text messages about campus emergencies, class cancellations, and vital weather information through e-Alert. Visit emergency.elon.edu for more information.

Password Management

Manage your Elon account password through Elon's Self-Service Password Management site. Use this site to change your password and sign-up to utilize security challenges if you get locked out. 

Phoenix Card

The Phoenix Card is the official Elon ID card for faculty, staff, and students. Use this card to gain access to buildings (after hours), athletic and cultural events, the gym, and to check out books/media/equipment from the library. Using Blackboard, you can place Phoenix Cash on your card; Phoenix cash is accepted at eating establishments across campus and at area restaurants. The Phoenix Card office is located in McCoy Commons 201.

Learn more about the Phoenix Card


Microsoft Office

New Elon faculty and staff may download a complimentary license of Microsoft Office and Microsoft ForeFront EndPoint Protection (anti-virus/anti-spyware) by using their Elon email account.

Learn more about installing Microsoft Office

Adobe Creative Cloud

All Elon faculty and staff may access the full Adobe Creative Cloud suite including Photoshop, Illustrator, and AfterEffects for free on university-owned computers. Please contact the Service Desk (336.278.5200) for installation instructions and to get setup on the university Adobe account.

Learn more about Adobe Creative Cloud

On-Demand Software (via VirtualApps)

Before you buy software, be sure to check out software available via VirtualApps. Currently available software on VirtualApps includes IBM SPSS Statistics, Kinovea, SAS, and Wolfram Mathematica. This software is available 24/7 and can be accessed anywhere in the world with an internet connection.

Learn more about VirtualApps

More Available Software and Software Support

In addition to the software listed above, Elon provides more software available for staff and faculty to download or purchase. For a list of additional software and software support resources, check out the Computer Software page.