New Faculty/Staff Technology Guide
Accounts & Passwords
All Elon faculty and staff are provided with an Elon account (username and password) that grants you access to a variety of resources including email, Moodle, network storage, campus computers, etc. You are also provided with an OnTrack account (see “OnTrack” below for a description). Although the username should be the same, the password may be different (if you change your Elon account password, this does not change your OnTrack password).
Connecting to the Internet
E-Alert Emergency Text Messaging
Sign up to receive text messages about campus emergencies, class cancellations, and vital weather information through e-Alert. Visit emergency.elon.edu for more information.
All Elon faculty and staff are provided with an official Elon email account. To check your email, use one of the following supported email clients:
Microsoft Outlook 2010 (for Windows)
Microsoft Outlook 2011 (for Macs)
Outlook Web Access (access email/calendar from a web browser): www.elon.edu/email
Connect your mobile device to email
- Technology Service Desk
The Technology Service Desk is the single point of contact for questions and problems relating to technology. The Technology Service Desk can answer questions about software, reset your password, and dispatch someone to fix a technology problem in your classroom. Help is just a phone call (or email) away. [336-278-5200 or email@example.com]
- Teaching and Learning Technologies (TLT)
TLT is comprised of educational technologists, instructional consultants, multimedia specialists, and information technology professionals who work to support faculty, staff and students. [336-278-5006 or firstname.lastname@example.org]
- Technology Wiki
The Technology Wiki is your source for how-to information and support documentation specific to Elon.
- elite Program (elite - Emerging Leaders in Technology @ Elon)
The elite Program is a group of student workers trained to provide walk-up software support and training for students. Our students are trained in Microsoft Word, Excel, and Powerpoint as well as video editing software and website/blog creation programs. The elite Program desk is located on the first floor of Belk Library.
- On-Demand Technology Training via Lynda.com
Elon has a partnership with Lynda.com to provide on-demand software training to all campus users. Lynda training offers over 1,000 video tutorials on leading software topics like Microsoft Office, Adobe Creative Suite, audio and video editing applications, and many more. These high-quality tutorials are taught by industry experts and are available 24/7 for convenient, self-paced learning.
Elon offers a wide range of instructional technology services and support.
- Instructional Technologies Service Catalog
This catalog contains a full listing of all available instructional technology tools and services including tools to foster student engagement, collaboration, feedback, and communication.
Moodle is the learning management system utilized at Elon University. Instructors may use the features in Moodle to make course materials available to students, link to resources, post announcements, and more. Learn more.
OnTrack is a secure site that provides numerous online services to the Elon community. Employees may use OnTrack to review budgets, submit and/or approve bi-weekly timesheets, view payroll vouchers, view vacation/sick leave and more. Faculty use OnTrack to access class rosters, view advisee files, and enter grades online. Remember that your OnTrack password may be different than your Elon username and password (see Accounts & Passwords above for more information).
The Phoenix Card is the official Elon ID card for faculty, staff, and students. Use this card to gain access to buildings (after hours), athletic and cultural events, the gym and to check out books/media/equipment from the library. Using Blackboard, you can place “Phoenix cash” on your card; Phoenix cash is accepted at eating establishments across campus and at area restaurants. You can also have funds directly deposited in your Phoenix cash account (forms available in the Phoenix Card office). The Phoenix Card office is located in McCoy Commons 201.
Printers and printing stations are located throughout Elon in offices, computer labs, and several publicly accessible places. Some printers (Ricoh) include “DocSend” or "eCopy ShareScan" units that enable you to scan documents and deliver to recipients via email, network storage, jump drives, or to print.
RightFax enables users to send and receive faxes directly from their computer. Although you can always send a fax via a DocSend unit, to receive a fax on your computer you must have a RightFax account (if you do not have an account, request an account via the Technology Help Desk at 336-278-5200 or email@example.com).
- On-Demand Software (via VirtualApps)
Before you buy software, be sure to check out software available via VirtualApps. Currently available software on VirtualApps includes Atlas Ti, PASW Statistics, and Wolfram Mathematica. This software is available 24/7 and can be accessed anywhere in the world with an internet connection.
Telephones & Mobile Devices
If a new phone needs to be installed or there is an issue with the existing phone, please direct questions about telephone service to the Technology Help Desk at 336-278-5200 (or firstname.lastname@example.org).