There are many free resources available to you from Elon Technology. Browse the sections below to learn more about setting up your email accounts, printing on campus, accessing course information and more.

Still have questions? Contact the Technology Service Desk at (336) 278-5200 or visit the IT Self-Service Portal for help any day of the week.

Clean & Sanitize Technology Safely 

REMEMBER: Don’t spray disinfectants, water or other cleaners directly on technology equipment! If necessary, squeeze excess liquid from a disinfectant wipe, then clean the device.

Above all else, regularly washing and sanitizing your hands after using shared technology is recommended to protect against the spread of COVID-19.
More Information & Tips

Accounts

Elon Account

All Elon faculty and staff are provided with an Elon Account (username and password) that grants access to a variety of resources including email, Moodle, LinkedIn Learning, campus computers and more.

OnTrack

Faculty and staff may use OnTrack to review budgets, submit and/or approve bi-weekly timesheets, view payroll vouchers, view vacation and sick leave, and more. Faculty may also use OnTrack to access class rosters, view advisee files and enter grades online. Please remember that your OnTrack password is separate from your Elon Account username and password.

Access OnTrack

Communication & Collaboration

Email

All Elon faculty and staff are provided with an official Elon email account through Microsoft Office 365. To check your email, use one of the following supported email clients:

  • Microsoft Outlook Office 365 (for Mac or Windows)
  • Microsoft Outlook 2016 (for Mac or Windows)
  • Outlook Web Access

Access Your Elon Email
Add Outlook to an Android Device

Mobile Phones

Elon has agreements with Verizon and AT&T to provide mobile phones for specified faculty and staff as a part of their work at the university. University-owned mobile phones are paid for by your department and must be approved by your supervisor.

Learn About University-Owned Mobile Phones

Mobile Phone Discounts

As an Elon employee, you are eligible for discounts on cell phones, service packages and accessories.

Explore Employee Discount Opportunities

Office Telephones

If a new phone needs to be installed or there is an issue with an existing phone, please contact the Technology Service Desk at (336) 278-5200.

Make Calls on Campus

Learn About Cisco IP Desktop Phones

Microsoft Teams

Microsoft Teams is an interactive platform designed to simplify communication and collaboration between you and fellow students, faculty, organizations and other groups. A hub for teamwork, Teams incorporates a variety of Office 365 tools for your use. All Elon students, faculty and staff have secure access to the tool, making it easy to search and add members to a team.

  • Host video calls within the platform and use the chat feature to reduce the need for email
  • Create, upload and share Word, Excel, PowerPoint or OneNote documents within the platform
  • Real-time collaboration with professors and peers
  • Access the same files on any phone, tablet or computer

To learn more about these and other tips, visit Microsoft Office 365’s video series.

Webex

Webex is a web conferencing tool that allows faculty, staff and students to collaborate with anyone through impromptu and scheduled meetings. WebeX also allows you to host virtual events or bring a global expert into the classroom.

  • Create a personal meeting room with a consistent URL
  • Schedule meetings through Outlook
  • Record and share your meeting or event
  • Connect multiple people at once to your video or audio call
  • Share your screen, documents and applications during your video call

Zoom

Zoom is a web conferencing platform that’s well-known for its simplicity and sought-after virtual breakout rooms options. Learn about key features and use our quick start guide to schedule a meeting.

  • Host meetings in your personal, virtual meeting room with a consistent URL
  • Schedule meetings through Outlook
  • Record to the cloud or to your device and share your meeting or event
  • Connect multiple people at once to your video or audio call
  • Share your screen, documents and applications during your video call
  • Chat with others one-or-one or in a group
  • Upload virtual backgrounds

Network Connectivity

Wireless Internet Access

Elon University maintains a robust wireless network throughout campus, including several outdoor areas between buildings.

Enhanced Outdoor Wi-Fi

Wi-Fi service will be enhanced on campus to expand connectivity and coverage in outdoor areas where tents are located. These areas include Fine Arts, Lakeside, Sankey, Phi Beta Kappa Plaza, Gray Pavilion, Whitley Auditorium and the Danieley patio area (near dining services).

VPN for Remote Access

The VPN (virtual private network) is used to connect to network resources while off-campus. Elon offers two different VPN connections – WebVPN and Colleague VPN. Both will use the Cisco AnyConnect Secure Mobility Client software to make the connection from your PC or Mac.

Event Planning

Office of Event & Space Management

All events sponsored by faculty or staff must be registered through the Office of Event and Space Management using the 25Live event management system. Requests for events and meetings must be submitted within the timeframes outlined by the Office of Event and Space Management. Timeframes vary depending on the type of event and the group making the request. Events may or may not be approved on a case-by-case basis. Please visit the Event and Space Management website for more information and to view the full University Events Calendar. For questions, call (336) 278-EVNT (3868) or email events@elon.edu.

Media Services

Media Services provides equipment and technology support to faculty, staff and students for a wide variety of projects and events. For questions, call (336) 278-6598.

Learn More About Media Services

Get Help

Technology Service Desk

The Technology Service Desk is the single point of contact for questions and problems related to technology at Elon.

Contact the Technology Service Desk

Teaching and Learning Technologies (TLT)

TLT is comprised of educational technologists, instructional consultants and multimedia specialists who work to support faculty and staff. For questions, call (336) 278-5006 or email tlt@elon.edu.

Learn More About TLT

IT Self-Service Portal

The IT Self-Service Portal includes a comprehensive list of technology services and tools offered at Elon, how-to articles, and ways to request services or report issues. The portal is a great starting point for any technology-related question.

Access the IT Self-Service Portal

Teaching & Learning Technology Student Consultants

TLT Student Consultants provide faculty, staff and students with walk-in technology support in Belk Library. These students staff the Belk Library Service Desk and answer a variety of technology questions, and in addition, are available in the TLT office to provide consultations on a variety of technology topics including Moodle, WordPress and Webex.

Contact TLT Student Consultants

Instructional Technologies

Moodle

Moodle is the learning management system utilized at Elon. Instructors may use features in Moodle to make course materials available to students, link to resources, post announcements and more.

Learning On Demand

Learning On Demand is a curated repository of educational videos produced by Elon faculty, staff, and students. Videos are open to the public and include speakers, presentations, campus events, and academic resources.

Access Learning On Demand

LinkedIn Learning

Elon has a partnership with LinkedIn Learning to provide on-demand training to all campus users. LinkedIn Learning offers a library of more than 10,000 video tutorials to help you develop business, technology and creative skills. The robust platform covers an array of topics from leading software like Microsoft Office, Adobe Creative Suite, to audio and video editing applications and much more. These high-quality tutorials are taught by industry experts and are available 24/7 for convenient, self-paced learning.

Learn More About LinkedIn Learning

Maker Hub

The Maker Hub is an open workspace where you can use 3D printers, sewing machines and other equipment for free. Locations include Colonnades E building and Downtown Elon, above Pandora’s Pies.

Learn More About the Maker Hub

Kaltura

Kaltura is a Moodle plugin that allows you to easily upload videos to your course. Videos are private and only available to students in your course. Kaltura also offers screencasting and automatic captioning of your uploaded videos.

Learn More About Kaltura

Respondus LockDown Browser

Paper scantrons for exam scoring will not be available this fall, Teaching and Learning Technologies (TLT) extended its pilot of Respondus LockDown Browser, a tool that integrates with Moodle to disable multiple computer features while students are taking exams. When activated, the application can disable access to external websites and resources on a student’s computer during testing, both on and off campus. Learn more about Respondus. To brainstorm ways the tool may be used in your course, request a consultation with TLT staff.

Learn More About Respondus

Blended, Online & Emergency Remote Teaching

Flexible & Resilient Teaching

Many of the technology resources mentioned in this guide are readily available whether your course follows an in-person, blended, online or emergency remote model. Visit the Flexible and Resilient Teaching website to review pedagogical strategies and technology resources for a variety of course design options.

Fall 2020 Classroom Technologies Updates

Information Technology (IT) staff installed additional technologies in more than 200 classrooms across campus in an effort to help facilitate blended instruction and learning. The standard setup for each classroom includes a web camera with integrated microphone, which allows class sessions to be streamed live or recorded for later viewing. Long-term checkouts of compatible equipment like USB microphones, document cameras and iPads are available through Media Services. Visit the Flexible and Resilient Teaching website to learn more about these technologies and how to use them in your course.

For more information related to the start of fall classes and other campus updates amid the COVID-19 pandemic, visit the university’s Ready & Resilient website.

Visit the Flexible & Resilient Teaching Website

Hardware, Software & Printing

Printing/Copying

Faculty and staff may print, copy and scan from printers located throughout campus. Our print management system makes it easy to send print jobs to your nearest Canon multi-functional printer, whether that printer is in your office or in a building across campus. Download the print driver to send to any Canon multi-functional printer or simply email your document to mobileprint@elon.edu. Retrieving your print job is as easy as tapping into the printer with your Phoenix Card and following the directions on the screen.

As a convenience, IT provides access to the student printing system for faculty and staff. However, please note that many Canon printers in computer labs and other popular student locations are for student printing only and should not be used in lieu of Canon printers located in your departments for departmental printing.

Learn More About Faculty/Staff Printing

Faxing

RightFax enables users to send and receive faxes directly from their computer. To send a fax, you’ll need to request a RightFax account from the Technology Service Desk at (336) 278-5200, but first, check your department processing policies before making a request.

Learn More About RightFax

Microsoft Office 365

Elon faculty and staff may download up to five copies of Microsoft Office from their Microsoft 365 account.

Install Microsoft Office

Adobe Creative Cloud

All faculty, staff and students can access Adobe Creative Cloud, including Photoshop, Illustrator, AfterEffects and more. Learn more about available software and resources to get started.

Learn More About Adobe Creative Cloud

On-Demand Software (via VirtualApps)

Before you buy software, be sure to check out what’s available via VirtualApps. The service currently offers IBM SPSS Statistics, Kinovea, SAS and Wolfram Mathematica. VirtualApps software is available 24/7 and can be accessed anywhere in the world with an internet connection.

Learn More About VirtualApps

AppsAnywhere

If your go-to lab is at capacity, use AppsAnywhere to run available software on your device instead. The cloud-based service allows you to securely access, from any location, a variety of academic software packages found in campus computer labs. The service is available on-demand, on or off campus. Learn how the service works and explore available programs.

Learn More About AppsAnywhere

More Software & Support

In addition to the software listed above, Elon provides additional options for faculty and staff to download or purchase. Visit the Computer Software page for a list of software and support resources.

View Software & Support Resources

Safety & Security

E-Alert Emergency Text Messaging

Sign up to receive text messages about campus emergencies, class cancellations, and vital weather information through e-Alert. Visit emergency.elon.edu for more information.
Register for E-Alert

Information Security Alerts

Spear phishing, phishing, ransomware and other electronic communication scams are pervasive at educational institutions. Learn more about these types of attacks on the Information Security website and sign up for Information Security Alerts to stay informed of the latest cyber threats and phishing schemes targeting Elon’s campus.
Subscribe for Information Security Alerts

LastPass

Elon offers you free premium access to LastPass, a password management tool that takes all the effort out of managing your passwords. LastPass features password generation tools and automatic form filling, as well as automatic login/password completion. Once LastPass is up and running, you won’t have to worry about remembering passwords again.
Learn More About LastPass

Multi-factor Authentication (MFA) with DUO Security

Elon University uses a multi-factor authentication method (MFA), DUO Security, for logging into some web applications. In addition to your Elon email username and password, MFA uses your mobile phone, tablet or office landline phone to verify your identity. This prevents anyone but you from accessing your account, even if another person knows your password. This added layer of security also reduces the number of compromised accounts that impact the university community.
Learn More About MFA

Password Management

Manage your Elon account password through Elon’s Self-Service Password Management site. Use this site to change your password and sign-up to utilize security challenges if you get locked out.
Learn More About Password Management
Access the Self-Service Password Management site

Phoenix Card

The Phoenix Card is the official Elon identification card (ID) for faculty, staff and students. Use this card to gain access to buildings after hours, athletic and cultural events, campus gyms, and to check out books, media and other equipment from the Belk Library. Using Blackboard, you can place Phoenix Cash on your card. Phoenix Cash is accepted at eating establishments across campus and many area restaurants. The Phoenix Card office is located in McCoy Commons 201.
Learn More About the Phoenix Card

Sustainability

UCapture

UCapture is a green-tech platform that funds carbon offset projects, at no cost to you, when you shop with over 7,500 online stores. Projects funded through Elon’s UCapture Program will help reduce Elon’s carbon footprint. Learn more about UCapture for Elon faculty, staff and students and download the browser extension.
Learn More About UCapture