There are many free resources available to you from Elon Technology. Browse the sections below to learn more about setting up your email accounts, printing on campus, accessing course information and more.
Still have questions? Contact the Technology Service Desk at (336) 278-5200 or visit the IT Self-Service Portal for help any day of the week.
All Elon faculty and staff are provided with an Elon Account (username and password) that grants access to a variety of resources including email, Moodle, LinkedIn Learning, campus computers and more.
Faculty and staff may use OnTrack to review budgets, submit and/or approve bi-weekly timesheets, view payroll vouchers, view vacation and sick leave, and more. Faculty may also use OnTrack to access class rosters, view advisee files and enter grades online. Please remember that your OnTrack password is separate from your Elon Account username and password.
Communication & Collaboration
All Elon faculty and staff are provided with an official Elon email account through Microsoft Office 365. To check your email, use one of the following supported email clients:
- Microsoft Outlook Office 365 (for Mac or Windows)
- Microsoft Outlook 2016 (for Mac or Windows)
- Outlook Web Access (www.elon.edu/email)
View instructions for connecting your mobile device to email:
Elon has agreements with Verizon and AT&T to provide mobile phones for specified faculty and staff as a part of their work at the university. University-owned mobile phones are paid for by your department and must be approved by your supervisor.
Mobile Phone Discounts
As an Elon employee, you are eligible for discounts on cell phones, service packages and accessories.
If a new phone needs to be installed or there is an issue with an existing phone, please contact the Technology Service Desk at (336) 278-5200.
OneDrive offers cloud space for faculty and staff to store, share, sync and collaborate on work files. Update and share your files from any device and edit documents with others at the same time.
- 1 TB storage
- Create and share Office documents (Word Online, Excel Online, PowerPoint Online or OneNote Online)
- Real-time collaboration with colleagues and students
- Easily recover deleted documents or roll back to previous versions
- Access the same files on any phone, tablet or computer
WebEx is a web conferencing tool that allows faculty, staff and students to collaborate with anyone through impromptu and scheduled meetings. WebEX also allows you to host virtual events or bring a global expert into the classroom.
- Create a personal meeting room with a consistent URL
- Schedule meetings through Outlook
- Record and share your meeting or event
- Connect multiple people at once to your video or audio call
- Share your screen, documents and applications during your video call
Wireless Access: Connecting to the Internet
Elon University maintains a robust wireless network throughout campus, including several outdoor areas between buildings.
- Report an issue with or make a request for wireless access
- Knowledge Base Articles for wireless access
VPN for Remote Access
The VPN (virtual private network) is used to connect to network resources while off-campus. This is often needed to access Colleague or other restricted applications.
Office of Event & Space Management
All events sponsored by faculty or staff must be registered through the Office of Event and Space Management using the 25Live event management system. Requests for events and meetings must be submitted within the timeframes outlined by the Office of Event and Space Management. Timeframes vary depending on the type of event and the group making the request. Events may or may not be approved on a case-by-case basis. Please visit the Event and Space Management website for more information and to view the full University Events Calendar. For questions, call (336) 278-EVNT (3868) or email firstname.lastname@example.org.
Media Services provides equipment and technology support to faculty, staff and students for a wide variety of projects and events. For questions, call (336) 278-6598.
Technology Service Desk
The Technology Service Desk is the single point of contact for questions and problems related to technology at Elon.
Teaching and Learning Technologies (TLT)
TLT is comprised of educational technologists, instructional consultants and multimedia specialists who work to support faculty and staff. For questions, call (336) 278-5006 or email email@example.com.
Technology Knowledge Base
The Technology Knowledge Base is your source for how-to information and support documentation specific to Elon.
Teaching & Learning Technology Student Consultants
TLT Student Consultants provide faculty, staff and students with walk-in technology support in Belk Library. These students staff the Belk Library Service Desk and answer a variety of technology questions, and in addition, are available in the TLT office to provide consultations on a variety of technology topics including Moodle, WordPress and WebEx.
Moodle is the learning management system utilized at Elon. Instructors may use features in Moodle to make course materials available to students, link to resources, post announcements and more.
Learning On Demand
Learning On Demand is a curated repository of educational videos produced by Elon faculty, staff, and students. Videos are open to the public and include speakers, presentations, campus events, and academic resources.
LinkedIn Learning (formerly Lynda.com)
Elon has a partnership with LinkedIn Learning to provide on-demand training to all campus users. LinkedIn Learning offers a library of more than 10,000 video tutorials to help you develop business, technology and creative skills. The robust platform covers an array of topics from leading software like Microsoft Office, Adobe Creative Suite, to audio and video editing applications and much more. These high-quality tutorials are taught by industry experts and are available 24/7 for convenient, self-paced learning.
The Maker Hub is an open workspace where you can use 3D printers, sewing machines and other equipment for free. Locations include the Colonnades’ Harper Hall and Downtown Elon, above Pandora’s Pies.
Kaltura is a Moodle plugin that allows you to easily upload videos to your course. Videos are private and only available to students in your course. Kaltura also offers screencasting and automatic captioning of your uploaded videos.
Teaching and Learning Technologies (TLT) provides Scantron (bubble sheet) forms and scoring through our office in Belk Library 115. These forms can be used for multiple-choice quizzes, tests, and exams. Scantrons can be picked up or dropped off Monday-Friday from 8am-5pm.
Hardware, Software & Printing
Faculty and staff may print, copy and scan from printers located throughout campus. Our print management system makes it easy to send print jobs to your nearest Canon multi-functional printer, whether that printer is in your office or in a building across campus. Download the print driver to send to any Canon multi-functional printer or simply email your document to firstname.lastname@example.org. Retrieving your print job is as easy as tapping into the printer with your Phoenix Card and following the directions on the screen.
As a convenience, IT provides access to the student printing system for faculty and staff. However, please note that many Canon printers in computer labs and other popular student locations are for student printing only and should not be used in lieu of Canon printers located in your departments for departmental printing.
RightFax enables users to send and receive faxes directly from their computer. To send a fax, you’ll need to request a RightFax account from the Technology Service Desk at (336) 278-5200, but first, check your department processing policies before making a request.
Microsoft Office 365
Elon faculty and staff may download up to five copies of Microsoft Office from their Microsoft 365 account.
Adobe Creative Cloud
All Elon faculty and staff may access the full Adobe Creative Cloud software suite, including Photoshop, Illustrator and AfterEffects. Please contact the Technology Service Desk (336) 278-5200 for more information.
On-Demand Software (via VirtualApps)
Before you buy software, be sure to check out what’s available via VirtualApps. The service currently offers IBM SPSS Statistics, Kinovea, SAS and Wolfram Mathematica. VirtualApps software is available 24/7 and can be accessed anywhere in the world with an internet connection.
More Software & Support
In addition to the software listed above, Elon provides additional options for faculty and staff to download or purchase. For a list of software and support resources, check out the Computer Software page.
Safety & Security
E-Alert Emergency Text Messaging
Information Security Alerts
Spear phishing, phishing, ransomware and other electronic communication scams are pervasive at educational institutions. Learn more about these types of attacks on the Information Security website and sign up for Information Security Alerts to stay informed of the latest cyber threats and phishing schemes targeting Elon’s campus.
Subscribe for Information Security Alerts
Elon offers you free premium access to LastPass, a password management tool that takes all the effort out of managing your passwords. LastPass features password generation tools and automatic form filling, as well as automatic login/password completion. Once LastPass is up and running, you won’t have to worry about remembering passwords again.
Learn more about LastPass
Manage your Elon account password through Elon’s Self-Service Password Management site. Use this site to change your password and sign-up to utilize security challenges if you get locked out.
Learn more about password management
Access the Self-Service Password Management site
The Phoenix Card is the official Elon identification card (ID) for faculty, staff and students. Use this card to gain access to buildings after hours, athletic and cultural events, campus gyms, and to check out books, media and other equipment from the Belk Library. Using Blackboard, you can place Phoenix Cash on your card. Phoenix Cash is accepted at eating establishments across campus and many area restaurants. The Phoenix Card office is located in McCoy Commons 201.
Learn more about the Phoenix Card