Job Family: Student Services

The Student Services job family develops, implements, facilitates, and evaluates various programs focused on assisting students in successfully integrating into the university environment and thriving personally, academically, and spiritually. Positions in this family may also be responsible for coordinating and managing a combination of admission, financial aid and registration functions.

Student Services Sub-Families

Admissions & Enrollment

Positions in this sub-family manage, develop, and implement programs for prospective student outreach, recruitment, and admissions. Provide information about admission requirements and policies. Process applications and evaluate applicants for admission to the institution.

Career Development

Positions in this sub-family manage, plan, develop, and implement thoughtfully-designed career development programs, courses, events, and experiential learning opportunities. Develop and facilitate employer and community relationships and job opportunities. Provide career counseling and advising across a continuum of developmental stages including self-awareness, exploration, goal setting, preparation, employment, and advanced education.

Financial Aid

Positions in this sub-family manage and provide strategic planning, compliance, coordination, outreach, advising on financial resources and support to students. Management institutional and government funds, determine and verify financial need, and provide information to students and families. Other activities include disbursement, budget planning, loans, accounting and reporting, and management of work study and student job centers. May manage scholarship programs at an institution.

General Student Support Services

Positions in this sub-family build interdepartmental and cross-unit collaborative relationships with faculty, staff, students, alumni, and external stakeholders to optimize student development. This sub-family includes jobs with primary duties that are so diverse they span multiple sub-families. This sub-family is used only when one specific sub-family is not primary.

Housing & Residential Life

Positions in this sub-family manage, develop, implement, and oversee programs, services, activities, policies, and processes related to residential life at the institution. Support the well-being, personal development, and academic success of students by promoting safe, inclusive, engaged community living.

Recreation Programs

Positions in this sub-family administer and provide health and wellness initiatives, recreational programs, and facilities to the campus community to support student development and learning. Use a combination of education, training, experience, and proficiency in aquatics, fitness, golf, instructional programs, intramural sports, outdoor recreation, and sport clubs.

Student Life

Positions in this sub-family manage, develop, plan, and implement the institution’s programs, services, activities, policies, and processes for student life.

Student Programs

Positions in this sub-family manage, develop, plan, and implement the institution’s programs, services, activities, policies, and processes for student life. Oversee and provide student orientation, student conduct, leadership development, civic and community engagement, student organization advising, student union, religious and spiritual life, and other areas to support student experience and success.

Student Services Leadership

Positions in this sub-family plan and manage all aspects of student life operations, including administration, human resources, organization, facilities, and policy.