Chapter 5: Soft Cities
Communities and their planners will have to consider tradeoffs between investing scarce resources in creating or upgrading parks and community buildings and putting the money into effective electronic networks. Whatever approach is taken to deploying network capacity for public purposes, though, simply making computers available and providing some kind of electronic access to civic information and discourse is not enough to create successful public cyberspace. Just as parks and squares must be pleasant and welcoming to a diverse population in order to function effectively, so must the interfaces to public areas of cyberspace.
