2.2 Electronic Commerce
In the near future, every home and business could have an information appliance that combines the capabilities of telephone, television, newspaper, computer, and Internet services such as electronic mail … Avaliablity will be enabled by services that support the publication, dissemination, and access of multimedia information. Convenience will be enhanced by intelligent services that allow inexperienced users to browse information spaces with a combination of speech and graphics and to delegate tasks associated with brokering to automated agents.
