Universal Access to E-mail: Feasibility and Societal Implications
It is critical that electronic mail be a basic service in a National Information Infrastructure. To the extent that public policy guides the evolution of the U.S. NII, it should consider universal access to e-mail as a cornerstone of that policy. Specifically, one-way information-providing technologies – whether broadcasting systems or technologies that provide only search and retrieval – are inadequate. Two-way technologies supporting interactive use and dissemination by all users are key. And everyone should be able to participate.
