Elon University

The Role of E-mail in Democratic Decision-Making

While a changeover to largely e-mail-based communication can bring about almost revolutionary change in the functioning of an organization, it does require a significant shift in attitude and style of working, a process that is insufficiently understood.

The Role of E-mail in Democratic Decision-Making

E-mail cannot replace face-to-face meetings in the process of consensus-building and decision-making. E-mail, news groups, etc. one can opt out of. A meeting compels attention. What e-mail does do is prepare the ground – exchange of views, internal discussion, etc. can prune the agenda down to the really thorny issues: no time is wasted.

Challenges for a Webbed Society

Ultimately, the communication possibilities offered by the Web can’t help but change human relationships. People no longer might identify with a physical neighborhood for companionship or advice; they can turn to a cyberspace neighborhood, based on mutual interests and association, as a source for support and information.

Challenges for a Webbed Society

If network activity becomes a major form of human communication, people may associate more freely online because they are not slowed by geographical or temporal limits. How will our institutions (government, education, religious) change to accommodate these new associations? … If people can create their own group identity in the form of network-based alliances, how will this change offline institutions?

Welcome to the Emerald City! Please Ignore the Man Behind the Curtain

By removing the link between advertising and access to the media and by subsidizing community groups to create voices at the grassroots level, the social spaces needed for a vibrant, egalitarian, public sphere could be greatly enlarged. Individuals would more easily understand their world, their connection to their community, and the government and corporate actions that shape their lives.

Welcome to the Emerald City! Please Ignore the Man Behind the Curtain

Attitudes favor interpreting the world along the lines of rapid change, networks of individuals, finely-calibrated meritocracy, individualism, privatization, and a dismissal of collective goods. These attitudes provide little resistance to the erosion of the remaining public sphere.