Frequently Asked Questions

About Orientation:

Q: When is move-in day?

A: Friday, August 21.  Specific morning check-in times and driving directions will be provided over the summer depending on which neighborhood you live in.

Q: Should we arrive the night before?

A: If you are from another state, it's probably a good idea.  Consider booking a hotel early.  Students will not be permitted to move into the residence halls early (unless they are approved early arrivals such as athletes, dance team, marching band, Service-Learning community, etc.)

Q: Can we come on Saturday instead of Friday?

A: We do not recommend this.  Friday is the official Opening day for the University, and there will be a large support team for this effort.  On Saturday morning, the Orientation schedule is well underway, and important University events take place such as Convocation and meeting with your advisor.

Q: How long is Orientation for new students?

A: Orientation lasts through Monday, August 24.  Classes begin on Tuesday, August 25.

Q: How long should parents stay?

A: Parents are encouraged to stay through Convocation, meeting with their students' academic advsior, and the Farewell Picnic.  The Farewell Picnic lunch on Saturday (12:00-2:00pm) concludes programming for parents.

About the rest of the school year:

Q: What if I get sick?

A:If you are feeling ill, Elon has the remedy. Please visit the Health Services Web site for information on hours, services and medical staff.  Elon has drafted a new policy concerning students who need transportation to an off-campus medical appointment or to the hospital. Elon has contracted with Golden Eagle Taxi Service to provide transportation for students. Here are the guidelines for service:

Calls for transportation and pick-up should be made from one of three places: Campus Safety, Health Services or the Office of Student Life. The student will sign a charge sheet. Similar to the arrangement Elon has with Doctor's Urgent Care, the cab company will bill Elon, and Elon will then bill the student.

If you have any questions, call Student Life at (336) 278-7200 (M-F 8 a.m.- 5 p.m.). You may also call Campus Security at (336) 278-5555 after hours and on weekends (24-hour service). In addition, there is always an administrator on duty to assist in the event of an emergency.

Q: What if I need to see a counselor during the school year?

A: Counseling Services, located in the R.N. Ellington Center for Health and Wellness, offers group and individual counseling to students. Please visit the Counseling Services Web site for details.


Q: What is the break schedule?

A: Please refer to the OnTrack for the 2015-2016 Academic Calendar. Select 'Undergraduate Academic Calendar' directly under 'Campus Calendars.' 

Q: Do I need to take World Language Placement Testing?

A: Yes, unless your student already took a placement exam during one of the Rising Phoenix Weekends, your student should take a World Language Placement exam on the specified dates during Orientation. Contact Academic Advising for exceptions at (336) 278-6500.

Q: Do I need to purchase a computer?

A: It is not required that you purchase your own computer; there are 16 computer labs on campus and the library offers a laptop rental for 4 hours free of charge with your Phoenix Card.  However, most students prefer to have their own computer.  You can check for the types of computers Elon suggests, but you may purchase any computer that fits your personal needs.

Q: As a parent, what can I do for my student from home?

A: Exam Packs: The Resident Student Association sponsors exam packs for students. These are offered three times a year: welcome packs, fall exam packs and spring exam packs. For more information on these packages, call Residence Life at (336) 278-7300.

Q: As a parent, do I have access to my child's educational records?

A: Elon complies with the Family Educational Rights and Privacy Act of 1974. This act protects the privacy of educational records, establishes the right of students to inspect and review their educational records, and provides guidelines for the correction of inaccurate or misleading data through informal and formal hearings. Students also have the right to file complaints with the Family Educational Rights and Privacy Act Office concerning alleged failures by the institution to comply with the act.  Please contact the Office of the Registrar with questions concerning the Family Educational Rights and Privacy Act.