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A vision for the future

This is one of nearly a thousand foresight statements shared by people from around the world. To return to the Voices of the People home page, click here. To do a refined search of the Voices of the People statements, click here. To submit your ideas to this online archive, look to the upper right corner of this page, click on "Share Your Prediction" and fill in the pop-up form.

Name: Patti Butche

From: Pennsylvania

Bio: Tech support. App specialist. Small biz owner. MEGA internet user!

Area of Expertise: Entrepreneur/Business Leader

Topic: Communication

Headline: Direct Customer Contact

Nutshell: As a small-business owner, I am now able to directly contact, support, sell to and educate customers. The technology isn't there yet, but I'm patch-working this desk-side service today.

Vision: Able to remote access customers' screens to "help" them with their problems/questions. Able to directly sell to customers and communicate with them on details. Able to be a point of contact/service/contracts for any customized/specialized service. This puts my skills in demand and increases my competitive edge and billable rate.

Date Submitted: 11/12/2004

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