Employee Assistance Program (EAP)

The Employee Assistance Program (EAP), provided through McLaughlin Young Group (MYgroup), offers free and confidential short-term counseling and personal consultation for Elon University employees and their immediate family members. Support is available 24/7/365, and no enrollment is required.

Counselors can assist with a range of personal and work-related concerns, including family issues, depression, anxiety, stress, grief, substance use, and legal or financial matters. All costs are covered by Elon University, and confidentiality is a key feature of the program.

To seek assistance through the EAP, call 704-529-1428 or 800-633-3353. You may also access EAP resources on their website and through the MYgroup mobile app.

Assessment & Counseling

Help is available 24/7/365. Counseling options include face-to-face, virtual, or telephonic sessions with licensed, experienced clinicians. Virtual counseling is also available through BetterHelp.

Legal Services

Free 30-minute telephonic appointment for legal consultation
In most cases, a 25% discount for ongoing attorney fees
Excludes legal action against the employer or EAP

Financial Services

Financial counseling designed to help restore financial balance
Free 30-minute session with a financial coach
Consultation with a tax professional for tax questions or tax savings strategies

Online Peer Support

Employees and family members have access to an anonymous online peer support community where individuals connect through shared experiences.

ID Theft & Resolution

The identity theft and fraud resolution program assists with fraud-related emergencies using a comprehensive, affordable, and expedient process.

Mediation

Includes a free 30-minute in-person or telephonic appointment with a mediator and, in most cases, a 25% discount on the mediator’s rate.

24-Hour Emergency Services

Provides access to legal providers after hours and on weekends if an individual is jailed or arrested.

Health & lifestyle assessments
Soft skills courses
Interactive checklists
Calculators
Webinars
Podcasts
Live chat

Online Resources

Resource locators
Internet-based Cognitive Behavioral Therapy (iCBT)
Legal center, including a free online will generator
Financial center
Savings Center: BenefitHUB

MY Portal

MY Portal provides 24/7/365 access to MYgroup services and EAP resources.

Access MY Portal:
Visit mygroup.com → LOGIN
First-time users enter the organization code: elonuniversity. Then set up your account with your email address and password. If you have previously logged in and forgotten your password, use the “Forgot Password” option.

Additional Work-Life Resources

The EAP also provides work-life resources including legal and financial consultations, online learning, MYgroup Work-Life Services, and access to the MYgroup mobile app. The EAP staff at McLaughlin Young is available 24 hours a day, seven days a week.