Frequently Asked Questions

Q: What is a DRF?

A: A DRF is a Directed Response Folio. DRFs allow Authors (usually students) to assemble program-related work and submit it to an Evaluator for evaluation. Authors enrolled into a DRF can also request comments on their work from Reviewers, publish work to the web, and email it to other Taskstream users or external email addresses. DRF Templates establish work requirements and associated methods of evaluation. These templates are designed by Taskstream coordinators in your learning community. DRF Programs are created to distribute these templates, defining who participates and in what role, and how work is performed. A DRF program might be equivalent to a full academic program, a course, or any other division of study at your organization.


Q: What are my login credentials?

A: Login credentials are the username and password that you use to access Taskstream. To activate your account, check your email for a message from notifcation@taskstream.com or support@watermarkinsights.com. You can request your password hint by clicking the Forgot Login link located below the username/password entry boxes. Click Email Username & Password Reset if you are unable to recall your password after viewing your hint.


Q: How do I evaluate work that has been submitted to me?

A: You can access work that has been submitted to you either by specific program or across multiple programs.

Note: If you have multiple roles in Taskstream, start by clicking on the Evaluator tab on your home page.

To access ALL work for a selected program:

  1. Click on the name link of the DRF/TPA/PACT program for which you want to evaluate work.
  2. You are navigated to a Search area. You can search for an individual author or search for work in specific DRF categories (where you can further choose to view all individuals in that DRF or only those awaiting evaluation).
  3. Once you have made your selections, click the Continue button. You are navigated to an evaluation grid that will display the name(s) of the author(s) you selected.
  4. The evaluation grid lists the requirements in this DRF. For each selected author, the work status is displayed for each related submission. When work is awaiting evaluation, you can click an Evaluate button.
  5. You are navigated to the specific evaluation area for that author’s work for this requirement. Work is presented on the View Work tab.
  6. Once you are ready to evaluate the work submission click the green Evaluate/Score Work button. A pair of side-by-side pop-up windows opens, one with the work submission and the second with the evaluation method.
  7. Complete the evaluation, selecting the radio button for one of these options:
    • Send back for revision. Your comments are sent to the author as a provisional evaluation, enabling the author to make improvements before resubmitting for a final score. Note that this may not be available in all cases.
    • Record as final but release evaluation to author later.
    • Record as final and release evaluation to author now.
  8. Once you have made your selection click the Submit Evaluation Now button.

To access ALL work that needs to be evaluated (potentially across multiple programs):

  1. Click the Evaluation Required shortcut at the top of your Evaluator tab.
  2. You are navigated to a page where you can (optionally) narrow your focus to a single Author and/or select specific program(s) for which you want to evaluate work.
  3. Once you have made your selections, click Continue. You are navigated to an evaluation grid that will display the name(s) of the author(s) you selected.
  4. This will take you to the evaluation grid. Depending on your selection, include either a single selected author’s work or ALL authors with work awaiting evaluation in the programs you selected. You can click an Evaluate button, and then continue your evaluation using Steps 5 through 8 above.

Home page tile view only:

If a Program tile displays a filled blue flag next to Evaluation Required, you can quickly access ONLY work for which evaluation is required for that specific Program:

  1. Click on the Evaluation Required link in the tile.
  2. You are navigated to a table of work submissions in this Program that require evaluation. Each work submission appears on a separate line.
  3. You can click an Evaluate button, and then continue your evaluation using Steps 5 through 8 above.

Q: My student (author) says her work is locked and cannot be submitted. How can I unlock this student’s work?

A: Work becomes locked when it is submitted for evaluation. If you have not yet evaluated the work submission, an author can cancel his/her submission and unlock the work. To do this the author will return to the DRF, click on the submitted requirement and then click the Cancel Submission button. This will unlock the student’s work so that he/she can continue working.

If you have already submitted an evaluation for the work, only the Evaluation Manager can unlock it. A designated Evaluation Manager for this program can access the work submission by clicking the View/Edit link from an evaluation grid, to open the View Work page. From there, he/she can click the Send Work Back for Revision button to unlock the work submission. At this point, the padlock icon is no longer visible next to the work, and the student will be able to add more work to this requirement.


Q: How do I change/edit an evaluation after the score has been released?

A: Once an evaluation has been completed and the score released to the Author, only an Evaluation Manager can edit the evaluation. If you are an Evaluation Manager for this program:

  1. Select the DRF program from the Evaluation Manager tab of your home page.
  2. Select the DRF area and Authors to display.
  3. Locate the Author of the work on the resulting evaluation grid. In that Author’s row, click the View/Edit link for the appropriate requirement.
  4. Click the Edit Evaluation button to revise the evaluation.

Q: As an Evaluator, how do I access previously evaluated work?

A: If you are enrolled as an Evaluator in a program, you can access work that has already been evaluated by clicking the name of that program on the Evaluator tab of your home page.

  • You can search for work by a specific author.
  • You can search for multiple authors with work in some or all areas of that DRF. To view only previously completed evaluations, select to view “All Individuals (do not filter).”

From the resulting evaluation grid, you can access previously evaluated work by clicking the View/Edit link for the appropriate assignment. This link navigates you to a display of tabbed pages of information related to that area, starting with a summary of the Evaluation/Score.

  • To view your completed evaluation for the selected assignment, click the Evaluation/Score tab.
  • To view the work previously submitted by the author, click the Work Submission tab.
  • When applicable, you may also choose to view related Interactions w/Reviewer(s).

Q: Which internet browsers can I use to access Taskstream LAT by Watermark?

A: Taskstream LAT by Watermark is a highly dynamic environment that responds slightly differently to each browser. We recommend using a supported Internet browser to get full Taskstream capability.

Windows

  • Microsoft Internet Explore 11.0 and above
  • Mozilla Firefox (latest version)
  • Google Chrome (latest version)

iPad/iOS

  • Mozilla Firefox (latest version)
  • Google Chrome (latest version)

Mac

  • Mozilla Firefox (latest version)
  • Google Chrome (latest version)
  • Apple Safari 5.1 and above

Android 4.x+ 

  • Mozilla Firefox (latest version)
  • Google Chrome (latest version)

If you use an internet browser other than those listed above, you may still be able to access Taskstream, but you may not have access to all of the system’s features. Regardless of the browser, you will need to have pop-ups, cookies, and JavaScript enabled in order to use all the features of Taskstream.

Mobile Considerations 

Currently, the following areas of the stidte are not supported on mobile:

  • Uploading files
  • HTML editor

Looking for more assistance? Email the client support team at: support@watermarkinsights.com.