This course provides an introduction to the project management discipline and is appropriate for new project managers, project team members, and supervisors of project teams. The application and integration of the five (5) core project management processes (initiation, planning, execution, monitoring and controlling, and closing) will be discussed, as well as the roles and responsibilities of project leaders, teams members and sponsors.
Project planning requires a systematic, flexible approach that will address unique activities, involve the entire project team and stakeholders, and emphasize the integration of all plan components. Project planning tools and techniques will be discussed, including the development of a project charter, a project statement of work, and a work breakdown structure. The concept of project scope and scope changes will also be addressed. Participants will be introduced to Agile/SCRUM methods for activities associated with software development and other iterative, team-driven project work.
This session introduces various data visualization methods to assist project managers in monitoring, controlling, and communicating project progress. Network scheduling techniques are covered, with an emphasis on Precedence Diagramming Methods (PDM). Participants will build and analyze critical path networks and will be introduced to the capabilities associated with computer-based network analysis tools (e.g., MS Project).
Estimating the likely costs of all resources and the work effort required to complete the project is a significant part of the project planning process. Participants will develop an understanding of the cost inputs to the project management baseline. Techniques for estimating costs will be explored and participants will be introduced to the Earned Value Management (EVM) System of cost control.
Quality management is an important part of successful project management where the lessons learned are used to enhance future products and services in order to retain existing customers, win back lost customers, and win new customers. This session will discuss the quality philosophy, quality costs, and the tools and techniques associated with quality control.
Achieving the objectives of a project requires a project team that has the necessary skills, is fully committed to the project, and is led by a project leader who possesses effective organization, communication and leadership skills. This session will cover the creation and development of high performing project teams.
Conflicts will be experienced in all project environments. Project managers assume the role of conflict manager and may be called on to respond to a wide range of issues. The ability to handle conflict requires an understanding of why conflict occurs and how it may be addressed successfully. This session will provide participants with an understanding of how to manage and resolve task and interpersonal conflicts on project teams.
In project management, risk is generally considered to be a measure of the probability and impact associated with an event or occurrence. Risk management on project teams is enhanced by the development of a risk management plan that identifies risks, analyzes those risks, and develops appropriate responses for those identified risks. Participants in this session will develop an understanding of project risks and probabilities, and will learn about tools and techniques for successfully managing project risks.
Contract management involves identifying what items or resources must be obtained or acquired to successfully complete the project and then negotiating contracts that will guide the buyer and seller through the execution process. Participants will learn basic contract law and terms, contract types and nature of risk inherent in different types of contracts. Ethical issues associated with project management will also be discussed.
An introduction to the use of Microsoft Project 2010 software. Participants will practice with a “live” project using MS Project 2010 to detail tasks, develop a work breakdown structure, a network diagram and a performance baseline. Features and capabilities of MS Project software will be explored.
This course is designed as a capstone for individuals who have completed an introductory program in project management. Individuals will participate in two, 4 hour interactive sessions intended to integrate the subject matter contained in the previous sessions. Participants will analyze a project case in order to develop a context for the practice of project management in organizations. Participants will gain practice with PMP® exam sample questions and the instructor will discuss strategies for PMP® exam success.
Developed specifically for practicing project managers, this session will draw on the experiences of class participants to derive project management lessons learned. Participants will come away from this session with useful strategies for managing strategic risks in project planning, execution and control.